This repo contains the code used to create an IVR using VoiceXML for a cinema ticket reservation system within the scope of the Automatic Speech Recognition course.
The research focuses on answering the following research questions:
Q1: Does the ASR system for cinema ticket reservation discriminate against gender?
Q2: Does it perform better when using male voices than female voices or vice-versa?
The IVR's dialogue is described in the figure below:
- Python
- Django
- Ngrok
- Twilio
- Create a Twilio account and get a phone number
- Start the application running the following commands
cd ivr
python manage.py runserver
cd <ngrok install folder>
ngrok http 8000
- Connect the Twilio phone number to the application using the ngrok address