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Troubleshooting

AntAptive edited this page Nov 10, 2024 · 7 revisions

General Troubleshooting

If you're encountering issues, ensure your config.env file is configured properly and open build.bat or run npm run build.
If issues are persistent and you're unsure how to resolve them, contact AntAptive on Discord or open an issue.

Syncify is frozen

Check if Syncify's Command Prompt window is in QuickEdit mode.
If Syncify's window title starts with "Select" (as shown in the image below), press ESC with the window selected to exit QuickEdit mode.

SyncifyInSelectMode

To disable QuickEdit Mode

NOTE: QuickEdit mode is a part of Command Prompt, not Syncify. Though disabling it will only affect the window you disabled it in.
You will also lose the ability to drag-select text.

  1. Right-click the window's title bar and select Properties.
  2. Under the Options tab, untick QuickEdit mode. (See image below)

cmdProperties

Syncify isn't loading the right theme

Remember to rebuild Syncify by opening build.bat or running npm run build.
TIP: If your versbosity is set to 3 or higher, Syncify will output what theme is in config.env at server start. If the themes are mismatched, build Syncify again.

Syncify stopped working after I set everything up

Syncify's server must be running in order for song info to be displayed. Syncify cannot currently run in the background.

Open start.bat to restart Syncify.

Don't worry about Syncify slowing down your PC. It uses on average ~40-50 MB of RAM. If it's consistently using more or causing performance issues, please open an issue so we can look into it.