Issue with config files running on Linux

[NickoftheSouth]

---

• Operating System:

  • [*] Ubuntu (18.10)

• Somehow my configuration files have become corrupt on my Ubuntu installation of Zulip.
  Even if I uninstall and re-install I'm getting the same error message and the App fails to open.
  This may be a generic Electron issue, but if anyone has any idea how to clear the cache I'd appreciate it.

• The error message when trying to run Zulip from commandline looks like this:

~$ zulip
Fontconfig error: Cannot load default config file
Failed to generate minidump.Segmentation fault (core dumped)

[kanishk98]

Hello Nick! Thanks for letting us know.
@vsvipul has a Linux system, he should be able to help you out here.
It'd also help if you could help us understand why this may have happened. #593 details how Zulip segfaults if downloaded from the Ubuntu Software Center, but the error message there is different.

[vsvipul]

This may be a generic Electron issue, but if anyone has any idea how to clear the cache I'd appreciate it.

You can clear the cache files from /home/user/.config/Zulip . Although, i don't think this is an error because of config files.

It seems to be a problem with your Fontconfig.
Please try removing and reinstalling fontconfig and report back if it works or not. You can refer to the problem here.

[akashnimare]

@NickoftheSouth let us know if the solutions provided above works for you.

[akashnimare]

Feel free to re-open this if the above solution doesn't work.