diff --git a/src/lib/default-transformer.js b/src/lib/default-transformer.js
index e5174b5..e9c663d 100644
--- a/src/lib/default-transformer.js
+++ b/src/lib/default-transformer.js
@@ -6,7 +6,7 @@ const userLinker = /(^|\s)@([\w\-.]+\b)/g;
 export default function (input, { project, baseURI }) {
   let owner;
   let name;
-  const restrictedUserNames = ['admins', 'moderators', 'researchers', 'scientists', 'team'];
+  const restrictedUserNames = ['admins', 'moderators', 'researchers', 'scientists', 'team', 'support'];
   const prefix = baseURI || '';
 
   if (project) {
diff --git a/test/default-transformer-test.js b/test/default-transformer-test.js
index acdd851..d018cd8 100644
--- a/test/default-transformer-test.js
+++ b/test/default-transformer-test.js
@@ -71,8 +71,8 @@ describe('default-transformer', () => {
   });
 
   it('it ignores restricted usernames', () => {
-    const userLink = replaceSymbols('@admins @moderators @team @researchers @scientists', { project, baseURI });
-    expect(userLink).to.equal('@admins @moderators @team @researchers @scientists');
+    const userLink = replaceSymbols('@admins @moderators @team @researchers @scientists @support', { project, baseURI });
+    expect(userLink).to.equal('@admins @moderators @team @researchers @scientists @support');
   });
 
   it('replaces @ownerslug/project-slug^S<subject_id> mentions with links', () => {