diff --git a/packages/zcli-apps/tests/functional/create.test.ts b/packages/zcli-apps/tests/functional/create.test.ts
index c600ec6a..233b04f3 100644
--- a/packages/zcli-apps/tests/functional/create.test.ts
+++ b/packages/zcli-apps/tests/functional/create.test.ts
@@ -26,7 +26,8 @@ describe('apps', function () {
       test
         .stub(packageUtil, 'createAppPkg', () => createAppPkgStub)
         .stub(createAppUtils, 'getManifestAppName', () => 'importantAppName')
-        .stub(requestUtils, 'getSubdomain', () => Promise.resolve('z3ntest'))
+        .stub(requestUtils, 'getSubdomain', () => Promise.resolve(undefined))
+        .stub(requestUtils, 'getDomain', () => Promise.resolve(undefined))
         .stub(appConfig, 'setConfig', () => Promise.resolve())
         .env(env)
         .do(() => {
@@ -64,6 +65,8 @@ describe('apps', function () {
     describe('with single app', () => {
       test
         .stub(packageUtil, 'createAppPkg', () => createAppPkgStub)
+        .stub(requestUtils, 'getSubdomain', () => Promise.resolve(undefined))
+        .stub(requestUtils, 'getDomain', () => Promise.resolve(undefined))
         .env(env)
         .do(() => {
           createAppPkgStub.onFirstCall().resolves('thePathLessFrequentlyTravelled')
diff --git a/packages/zcli-apps/tests/functional/package.test.ts b/packages/zcli-apps/tests/functional/package.test.ts
index d97f86ba..d09825e6 100644
--- a/packages/zcli-apps/tests/functional/package.test.ts
+++ b/packages/zcli-apps/tests/functional/package.test.ts
@@ -4,10 +4,13 @@ import * as fs from 'fs'
 import * as readline from 'readline'
 import * as AdmZip from 'adm-zip'
 import env from './env'
+import * as requestUtils from '../../../zcli-core/src/lib/requestUtils'
 
 describe('package', function () {
   const appPath = path.join(__dirname, 'mocks/single_product_app')
   test
+    .stub(requestUtils, 'getSubdomain', () => Promise.resolve(undefined))
+    .stub(requestUtils, 'getDomain', () => Promise.resolve(undefined))
     .env(env)
     .nock('https://z3ntest.zendesk.com', api => {
       api
@@ -22,6 +25,8 @@ describe('package', function () {
     })
 
   test
+    .stub(requestUtils, 'getSubdomain', () => Promise.resolve(undefined))
+    .stub(requestUtils, 'getDomain', () => Promise.resolve(undefined))
     .env(env)
     .nock('https://z3ntest.zendesk.com', api => {
       api
@@ -62,6 +67,8 @@ describe('zcliignore', function () {
   })
 
   test
+    .stub(requestUtils, 'getSubdomain', () => Promise.resolve(undefined))
+    .stub(requestUtils, 'getDomain', () => Promise.resolve(undefined))
     .env(env)
     .nock('https://z3ntest.zendesk.com', api => {
       api
diff --git a/packages/zcli-apps/tests/functional/validate.test.ts b/packages/zcli-apps/tests/functional/validate.test.ts
index f50ae177..72f698f0 100644
--- a/packages/zcli-apps/tests/functional/validate.test.ts
+++ b/packages/zcli-apps/tests/functional/validate.test.ts
@@ -1,9 +1,12 @@
 import { expect, test } from '@oclif/test'
 import * as path from 'path'
 import env from './env'
+import * as requestUtils from '../../../zcli-core/src/lib/requestUtils'
 
 describe('validate', function () {
   test
+    .stub(requestUtils, 'getSubdomain', () => Promise.resolve(undefined))
+    .stub(requestUtils, 'getDomain', () => Promise.resolve(undefined))
     .env(env)
     .nock('https://z3ntest.zendesk.com', api => {
       api
@@ -17,6 +20,8 @@ describe('validate', function () {
     })
 
   test
+    .stub(requestUtils, 'getSubdomain', () => Promise.resolve(undefined))
+    .stub(requestUtils, 'getDomain', () => Promise.resolve(undefined))
     .env(env)
     .nock('https://z3ntest.zendesk.com', api => {
       api
diff --git a/packages/zcli-core/src/lib/request.ts b/packages/zcli-core/src/lib/request.ts
index 35724be6..8daa0fb0 100644
--- a/packages/zcli-core/src/lib/request.ts
+++ b/packages/zcli-core/src/lib/request.ts
@@ -4,15 +4,19 @@ import Auth from './auth'
 import { CLIError } from '@oclif/core/lib/errors'
 import * as chalk from 'chalk'
 import { EnvVars, varExists } from './env'
-import { getBaseUrl, getDomain, getSubdomain } from './requestUtils'
+import { getBaseUrl, getDomain as getProfileDomain, getSubdomain as getProfileSubdomain } from './requestUtils'
+
+const MSG_ENV_OR_LOGIN = 'Set the following environment variables: ZENDESK_SUBDOMAIN, ZENDESK_EMAIL, ZENDESK_API_TOKEN. Or try logging in via `zcli login -i`'
+const ERR_NO_AUTH_TOKEN = `No authorization token found. ${MSG_ENV_OR_LOGIN}`
+const ERR_AUTH_FAILED = `Authorization failed. ${MSG_ENV_OR_LOGIN}`
+const ERR_ENV_SUBDOMAIN_NOT_FOUND = `No subdomain found. ${MSG_ENV_OR_LOGIN}`
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const requestAPI = async (url: string, options: any = {}, json = false) => {
   let auth
   if (
-    varExists(EnvVars.SUBDOMAIN, EnvVars.EMAIL, EnvVars.PASSWORD) ||
-    varExists(EnvVars.SUBDOMAIN, EnvVars.EMAIL, EnvVars.API_TOKEN) ||
-    varExists(EnvVars.SUBDOMAIN, EnvVars.OAUTH_TOKEN)
+    varExists(EnvVars.SUBDOMAIN, EnvVars.OAUTH_TOKEN) ||
+    varExists(EnvVars.SUBDOMAIN, EnvVars.EMAIL, EnvVars.API_TOKEN)
   ) {
     auth = new Auth()
   } else {
@@ -22,23 +26,30 @@ export const requestAPI = async (url: string, options: any = {}, json = false) =
   }
 
   const authToken = await auth.getAuthorizationToken()
-  const subdomain = process.env[EnvVars.SUBDOMAIN] || (await getSubdomain(auth))
-  const domain = process.env[EnvVars.SUBDOMAIN] ? process.env[EnvVars.DOMAIN] : await getDomain(auth)
+  if (!authToken) throw new CLIError(chalk.red(ERR_NO_AUTH_TOKEN))
+
+  const profileSubdomain = await getProfileSubdomain(auth)
+  const subdomain = process.env[EnvVars.SUBDOMAIN] || profileSubdomain
+  if (!subdomain) throw new CLIError(chalk.red(ERR_ENV_SUBDOMAIN_NOT_FOUND))
+
+  const profileDomain = await getProfileDomain(auth)
+  // If subdomain is set, use domain env even if not set. Otherwise, use profile domain.
+  const domain = process.env[EnvVars.SUBDOMAIN] ? process.env[EnvVars.DOMAIN] : profileDomain
 
   if (options.headers) {
     options.headers = { Authorization: authToken, ...options.headers }
   } else {
     options.headers = { Authorization: authToken }
   }
-
   if (authToken && subdomain) {
+    const baseURL = getBaseUrl(subdomain, domain)
     return axios.request({
-      baseURL: getBaseUrl(subdomain, domain),
+      baseURL,
       url,
       validateStatus: function (status) { return status < 500 },
       ...options
     })
   }
 
-  throw new CLIError(chalk.red('Authorization Failed, try logging in via `zcli login -i`!'))
+  throw new CLIError(chalk.red(ERR_AUTH_FAILED))
 }