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xbrowsersync claims "Invalid credentials" #66

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Kellegram opened this issue Jul 31, 2021 · 4 comments
Open

xbrowsersync claims "Invalid credentials" #66

Kellegram opened this issue Jul 31, 2021 · 4 comments

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@Kellegram
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I have been using xbrowsersync via browser extension for many months now, using the main server for sync. I have the credentials in the password manager and used them many times. I suddenly cannot login with those credentials anymore, been like this for a few weeks now, I was hoping it was a temporary issue, but it's not. I know for a fact the credentials I am using are correct, but it claims they are not.

@Kellegram
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have you stopped using the extension for 21days. If thats the case, it is evident that your account has been deleted automatically.

No, it's why I said suddenly. It happened out of nowhere. I wake up, open up my laptop and see that I am not synced. I try to login (100% correct credentials as I use a login manager) and nothing. I haven't used it since this post since I can't really risk losing my bookmarks, I was lucky I had a backup so I only lost some % of the newer ones.

@aSapien
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aSapien commented Aug 18, 2022

Same issue here. My old computer died and I was hoping that XBS would save the day. I had lost years of carefully curated bookmarks.

@stefanosandes
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Same problem here!

@Joghurtbecher08115
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Same problem here, just wanted to set it up in my browser on a new computer and I get the "invalid credentials" message.
Since someone above asked the question about having stopped usage of the extension for 21 days, this is definitely not the case. It might be, that I didn't add or delete any bookmarks for three weeks, but using the browser with the extension should still count as usage.

But still I feel that deleting accounts after just 21 days sounds a little fast. I use the extension to sync the bookmarks between my laptop and a desktop computer and no other devices. Otherwise I use an iPhone and an iPad where xbrowsersync is not available, however this is no problem for me, since the use cases for my computers and mobile devices are completely different.
However I can see myself in the future going on a vacation for a few weeks and just taking my phone and iPad with me, having my account deleted in such a case just for 21 days not using the extension would be a little harsh I feel.

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4 participants