diff --git a/test_builds/wtf b/test_builds/wtf
index fa5e18990..2332a30c0 100755
Binary files a/test_builds/wtf and b/test_builds/wtf differ
diff --git a/zendesk/tickets.go b/zendesk/tickets.go
index 3cf3c2f7e..26fff92d8 100644
--- a/zendesk/tickets.go
+++ b/zendesk/tickets.go
@@ -2,7 +2,7 @@ package zendesk
 
 import (
 	"encoding/json"
-	"fmt"
+	//"fmt"
 	"log"
 )
 
@@ -73,32 +73,17 @@ func listTickets(pag ...string) (*TicketArray, error) {
 
 }
 
-func newTickets() ([]string, error) {
-	var newTickets []string
+func newTickets() ([]Ticket, error) {
+	newTickets := []Ticket{}
 	tickets, err := listTickets()
 	if err != nil {
 		log.Fatal(err)
 	}
-	for i := range tickets.Tickets {
-		if tickets.Tickets[i].Status == "new" {
-			requester := tickets.Tickets[i].Via
-			req, _ := requester.(map[string]interface{})
-			source := req["source"]
-			fromMap, _ := source.(map[string]interface{})
-			from := fromMap["from"]
-			fromValue, _ := from.(map[string]interface{})
-			name := fromValue["name"]
-
-			newTicket := fmt.Sprintf("%v - %v - %v - %v", tickets.Tickets[i].Id, tickets.Tickets[i].Status, tickets.Tickets[i].Subject, name)
-			newTickets = append(newTickets, newTicket)
-		}
-	}
-	if len(newTickets) < 1 {
-		fmt.Println("No unassigned tickets in queue - woop!!")
-	} else {
-		for i := range newTickets {
-			fmt.Println(newTickets[i])
+	for _, Ticket := range tickets.Tickets {
+		if Ticket.Status == "new" {
+			newTickets = append(newTickets, Ticket)
 		}
 	}
+
 	return newTickets, nil
 }
diff --git a/zendesk/widget.go b/zendesk/widget.go
index 68cdbff23..395b83264 100644
--- a/zendesk/widget.go
+++ b/zendesk/widget.go
@@ -34,15 +34,35 @@ func (widget *Widget) Refresh() {
 
 /* -------------------- Unexported Functions -------------------- */
 
-func (widget *Widget) textContent(items []string) string {
+func (widget *Widget) textContent(items []Ticket) string {
 	if len(items) == 0 {
 		return fmt.Sprintf("No unassigned tickets in queue - woop!!")
 	}
 
 	str := ""
-	for i := range items {
-		str = items[i]
+	for _, data := range items {
+		//str = items[i]
+		//str = fmt.Sprintf(data.Id)
+		str = str + widget.format(data)
 	}
 
 	return str
 }
+
+func (widget *Widget) format(ticket Ticket) string {
+	var str string
+	requesterName := widget.parseRequester(ticket)
+	str = fmt.Sprintf(" [green]%d - %s\n %s\n\n", ticket.Id, requesterName, ticket.Subject)
+	return str
+}
+
+func (widget *Widget) parseRequester(ticket Ticket) interface{} {
+	viaMap := ticket.Via
+	via := viaMap.(map[string]interface{})
+	source := via["source"]
+	fromMap, _ := source.(map[string]interface{})
+	from := fromMap["from"]
+	fromValMap := from.(map[string]interface{})
+	fromName := fromValMap["name"]
+	return fromName
+}