Stripe webhooks failing (status 400)

[aleskozelsky]

Hi,

I am using this template, followed the guide and added a Stripe webhook with all events being sent to /api/webhooks on my install.

When users on the site take certain actions that are NOT on the list of relevantEvents they trigger the /api/webhooks endpoint. All of the NON relevantEvents return status 400 (error) because they are "Unsupported event type".

Events that I have seen that return errors:
customer.created
billing_portal.session.created
balance.available
setup_intent.canceled
payment_intent.payment_failed
checkout.session.expired
invoice.finalized
invoice.payment_failed
charge.failed
payment_intent.created
checkout.session.expired

Code:
File: route.ts

// api/webhooks/route.ts

// relevant events are handled nicely, they return 200 response code
const relevantEvents = new Set([
  'product.created',
  'product.updated',
  'product.deleted',
  'price.created',
  'price.updated',
  'price.deleted',
  'checkout.session.completed',
  'customer.subscription.created',
  'customer.subscription.updated',
  'customer.subscription.deleted'
]);

...

if (relevantEvents.has(event.type)) {
...
} else {
    return new Response(`Unsupported event type: ${event.type}`, {
      status: 400
    });
}

Why are the non relevant events returned as an error? Those events are retried multiple times by Stripe. Should not they return a 200 response instead?

[kylecampbell]

I'm seeing the same thing

[kylecampbell]

FYI I only found this to be an issue if you haven't set up your customer portal in Stripe before attempting to open customer portal. Once I did that, then subscribed, then open customer portal, no event errors.

[aleskozelsky]

Yeah, there are some server actions that handle the customer portal instead. Also the customer portal is not in the relevant events. Mainly I am asking is because i feel it does not make any sense to throw errors for those event. It is very hard to spot any real errors when ~90% of the non relevant events throws errors for no reason.

[codyeisenbach]

I'm also having this issue, please let me know if anyone figures it out

[cgar420]

Same thing here.

Customer events aren't handled in the example

Updating email or name with the /account forms causes a de-sync between supabase and stripe

[kelsiesmurphy]

Also facing this exact issue

[NathanBWaters]

Same, for someone who is unfamiliar with Stripe I'm not sure what the correct approach is here.

[aleskozelsky]

At the end I have done this:

  } else {
    return new Response(`Unsupported event type: ${event.type}`, {
      status: 269 // was 400 and was giving errors
    });
  }

I have changed the status code to 2## to avoid it falling into the "error" category and chose a random 69 number to identify the hooks in the future.

[RheSou]

I just had this, I think this is an issue when you haven't clicked save on the customer portal via Stripe. That's what worked for me anyway. Hope this helps.

[treyg]

@RheSou Can you clarify what you mean by 'haven't clicked save on the customer portal via Stripe'?

[RheSou]

@treyg https://dashboard.stripe.com/settings/billing/portal