[Query] : Pin page / Fingerprint Authentication screen does not appear when user locks the phone ,unlocks it using Password

[ValoraQA]

Frequency : 100%

Repro on build version: Android internal release build V:1.36.0, Android Playstore build V:1.35.0
Repro on device : Google Pixel 2XL(11.0) Google Pixel XL(10.0), OnePlus 7T(11.0)

Does not Repro build version : iOS TestFlight build V:1.36.0 ,iOS AppStore build V:1.35.0
Does not Repro on device : iPhone 12(14.7.1), iPhone 13 mini (15.1.1)

Pre-condition:
1] User must have installed the application
2] User must be have created a new account
3] User must have enabled Fingerprint Authentication while creating an account

Repro Steps :
1] Tap on hamburger menu
2] Tap on recovery phrase
3] Finger print authentication pop up will be seen
4] Tap on screen , the finger print pop up will go and PIN page will appear
5] Tap on back from PIN page
6] Now lock the phone, unlock it via password
7] Tap on hamburger menu
8] Tap on recovery phrase

Query : It is not asking for PIN page or fingerprint authentication , it is redirecting to setup recovery phrase page

Expected Behavior : It should have showed Pin page or Fingerprint authentication pop up

Attachment : Pin.mp4
Query Observed at 0.15 seconds

[MuckT]

@kathaypacific - This appears to only occur on Pixel devices on a Samsung device I am unable to reproduce due to being unable to click outside of the biometrics native modal.

[kathaypacific]

Hi @ValoraQA can you confirm if you can reproduce this behaviour consistently, on any device?

This "set up your recovery phrase" screen can appear after some time of setting up your account, so I would like to rule out a coincidental sequence of events, where what was observed was simply the account reaching the account backup timeframe.

After the "set up your recovery phrase" screen, if you click the CTA then you should be prompted for the pincode or biometrics anyway. So I'd say this is low risk, since the user can skip this by clicking on the drawer menu icon and it's still not possible for the user to access the recovery phrase without the pincode/biometrics.

[ValoraQA]

Hey @kathaypacific we have verified on various devices and found that issue is faced on

Observation : When the finger print authentication is not covering the whole page (as seen in Samsung devices) , the issue is reproducible as for other devices it shows only fingerprint pop up which can be discarded by clicking anywhere on screen

Devices : Google Pixel 2XL (11.0) , Google Pixel 4a(12.0) , Google Pixel XL(10.0), OnePlus7T(11.0).

CC: @MuckT
Thanks..!

[MuckT]

@kathaypacific it sounds like by following the flow QA has outlined on the devices listed they are able to see the recovery phrase drawer item content without entering a pin the app either the full recovery phrase setup or the recovery phrase itself.