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steamwebhelper keeps restarting (core dumps repeatedly) on startup with "GPU Accelerated rendering in web views" enabled #653

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kikito opened this issue Jan 5, 2024 · 3 comments
Closed

steamwebhelper keeps restarting (core dumps repeatedly) on startup with "GPU Accelerated rendering in web views" enabled #653

kikito opened this issue Jan 5, 2024 · 3 comments
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documentation Improvements or additions to documentation upstream

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@kikito
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kikito commented Jan 5, 2024 •
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Hello, this is a fresh install on a desktop environment.

Core dump log 
       PID: 54458 (steamwebhelper)
       UID: 1000 (kikito)
       GID: 1000 (kikito)
       Signal: 11 (SEGV)
       Timestamp: Thu 2024-01-04 00:52:26 CET (22h ago)
       Command Line: /var/home/kikito/.local/share/Steam/ubuntu12_64/steamwebhelper --disable-seccomp-filter-sandbox -lang=en_US -cachedir=/var/home/kikito/.local/share/Steam/config/htmlcache -steampid=9245 -buildid=1702079146 -steamid=76561198001171961 -logdir=/var/home/kikito/.local/share/Steam/logs -uimode=7 -startcount=23 -steamuniverse=Public -realm=Global -clientui=/var/home/kikito/.local/share/Steam/clientui -steampath=/var/home/kikito/.local/share/Steam/ubuntu12_32/steam -launcher=0 -no-restart-on-ui-mode-change --enable-media-stream --enable-smooth-scrolling --password-store=basic --log-file=/var/home/kikito/.local/share/Steam/logs/cef_log.txt --disable-quick-menu --disable-features=SameSiteByDefaultCookies --enable-blink-features=ResizeObserver,Worklet,AudioWorklet --disable-blink-features=Badging
       Executable: /var/home/kikito/.local/share/Steam/ubuntu12_64/steamwebhelper
       Control Group: /user.slice/user-1000.slice/[email protected]/session.slice/plasma-plasmashell.service
       Unit: [email protected]
       User Unit: plasma-plasmashell.service
       Slice: user-1000.slice
       Owner UID: 1000 (kikito)
       Boot ID: e78d9dfa41f74cda87fd7004ce8991ae
       Machine ID: 5e40f49ff405411b8f923ce7fa7b4fc2
       Hostname: fedora
       Storage: /var/lib/systemd/coredump/core.steamwebhelper.1000.e78d9dfa41f74cda87fd7004ce8991ae.54458.1704325946000000.zst (present)
       Size on Disk: 27.1M
       Message: Process 54458 (steamwebhelper) of user 1000 dumped core.
            
            Module libpciaccess.so.0 from rpm libpciaccess-0.16-9.fc39.x86_64
            Module libtinfo.so.6 from rpm ncurses-6.4-7.20230520.fc39.x86_64
            Module libedit.so.0 from rpm libedit-3.1-48.20230828cvs.fc39.x86_64
            Module libdrm_intel.so.1 from rpm libdrm-2.4.117-1.fc39.x86_64
            Module libdrm_nouveau.so.2 from rpm libdrm-2.4.117-1.fc39.x86_64
            Module libdrm_amdgpu.so.1 from rpm libdrm-2.4.117-1.fc39.x86_64
            Module libelf.so.1 from rpm elfutils-0.190-4.fc39.x86_64
            Module libdrm_radeon.so.1 from rpm libdrm-2.4.117-1.fc39.x86_64
            Module libsensors.so.4 from rpm lm_sensors-3.6.0-14.fc39.x86_64
            Module radeonsi_dri.so from rpm mesa-23.3.1-100.bazzite.0.0.git.1894.d24f5f05.x86_64
            Module libxcb-xfixes.so.0 from rpm libxcb-1.13.1-12.fc39.x86_64
            Module libxcb-sync.so.1 from rpm libxcb-1.13.1-12.fc39.x86_64
            Module libxcb-present.so.0 from rpm libxcb-1.13.1-12.fc39.x86_64
            Module libxcb-randr.so.0 from rpm libxcb-1.13.1-12.fc39.x86_64
            Module libxshmfence.so.1 from rpm libxshmfence-1.3-13.fc39.x86_64
            Module libXxf86vm.so.1 from rpm libXxf86vm-1.1.5-3.fc39.x86_64
            Module libxcb-dri2.so.0 from rpm libxcb-1.13.1-12.fc39.x86_64
            Module libxcb-glx.so.0 from rpm libxcb-1.13.1-12.fc39.x86_64
            Module libglapi.so.0 from rpm mesa-23.3.1-100.bazzite.0.0.git.1894.d24f5f05.x86_64
            Module libGLX_mesa.so.0 from rpm mesa-23.3.1-100.bazzite.0.0.git.1894.d24f5f05.x86_64
            Module libXss.so.1 from rpm libXScrnSaver-1.2.3-13.fc39.x86_64
            Module libudev.so.1 from rpm systemd-254.7-1.fc39.x86_64
            Module libbrotlicommon.so.1 from rpm brotli-1.1.0-1.fc39.x86_64
            Module libbrotlidec.so.1 from rpm brotli-1.1.0-1.fc39.x86_64
            Module libbz2.so.1 from rpm bzip2-1.0.8-16.fc39.x86_64
            Module libgmp.so.10 from rpm gmp-6.2.1-5.fc39.x86_64
            Module libhogweed.so.6 from rpm nettle-3.9.1-2.fc39.x86_64
            Module libnettle.so.8 from rpm nettle-3.9.1-2.fc39.x86_64
            Module libtasn1.so.6 from rpm libtasn1-4.19.0-3.fc39.x86_64
            Module libunistring.so.5 from rpm libunistring-1.1-5.fc39.x86_64
            Module libidn2.so.0 from rpm libidn2-2.3.4-3.fc39.x86_64
            Module libp11-kit.so.0 from rpm p11-kit-0.25.3-1.fc39.x86_64
            Module libcrypto.so.3 from rpm openssl-3.1.1-4.fc39.x86_64
            Module libkeyutils.so.1 from rpm keyutils-1.6.1-7.fc39.x86_64
            Module libkrb5support.so.0 from rpm krb5-1.21.2-2.fc39.x86_64
            Module libcom_err.so.2 from rpm e2fsprogs-1.47.0-2.fc39.x86_64
            Module libk5crypto.so.3 from rpm krb5-1.21.2-2.fc39.x86_64
            Module libkrb5.so.3 from rpm krb5-1.21.2-2.fc39.x86_64
            Module libdatrie.so.1 from rpm libdatrie-0.2.13-7.fc39.x86_64
            Module libpixman-1.so.0 from rpm pixman-0.42.2-2.fc39.x86_64
            Module libxcb-shm.so.0 from rpm libxcb-1.13.1-12.fc39.x86_64
            Module libxcb-render.so.0 from rpm libxcb-1.13.1-12.fc39.x86_64
            Module libpng16.so.16 from rpm libpng-1.6.37-15.fc39.x86_64
            Module libxml2.so.2 from rpm libxml2-2.10.4-3.fc39.x86_64
            Module libgraphite2.so.3 from rpm graphite2-1.3.14-12.fc39.x86_64
            Module libfreetype.so.6 from rpm freetype-2.13.1-2.fc39.x86_64
            Module libzstd.so.1 from rpm zstd-1.5.5-4.fc39.x86_64
            Module liblzma.so.5 from rpm xz-5.4.4-1.fc39.x86_64
            Module liblz4.so.1 from rpm lz4-1.9.4-4.fc39.x86_64
            Module libcap.so.2 from rpm libcap-2.48-9.fc39.x86_64
            Module libblkid.so.1 from rpm util-linux-2.39.2-1.fc39.x86_64
            Module libgnutls.so.30 from rpm gnutls-3.8.2-2.fc39.x86_64
            Module libavahi-client.so.3 from rpm avahi-0.8-24.fc39.x86_64
            Module libavahi-common.so.3 from rpm avahi-0.8-24.fc39.x86_64
            Module libgssapi_krb5.so.2 from rpm krb5-1.21.2-2.fc39.x86_64
            Module libthai.so.0 from rpm libthai-0.1.29-6.fc39.x86_64
            Module libfribidi.so.0 from rpm fribidi-1.0.13-2.fc39.x86_64
            Module libcairo.so.2 from rpm cairo-1.18.0-1.fc39.x86_64
            Module libfontconfig.so.1 from rpm fontconfig-2.14.2-5.fc39.x86_64
            Module libharfbuzz.so.0 from rpm harfbuzz-8.2.1-2.fc39.x86_64
            Module libpangoft2-1.0.so.0 from rpm pango-1.51.0-1.fc39.x86_64
            Module libsystemd.so.0 from rpm systemd-254.7-1.fc39.x86_64
            Module libXau.so.6 from rpm libXau-1.0.11-3.fc39.x86_64
            Module libplds4.so from rpm nss-3.95.0-1.fc39.x86_64
            Module libplc4.so from rpm nss-3.95.0-1.fc39.x86_64
            Module libdrm.so.2 from rpm libdrm-2.4.117-1.fc39.x86_64
            Module libGLdispatch.so.0 from rpm libglvnd-1.7.0-1.fc39.x86_64
            Module libGLX.so.0 from rpm libglvnd-1.7.0-1.fc39.x86_64
            Module libselinux.so.1 from rpm libselinux-3.5-5.fc39.x86_64
            Module libmount.so.1 from rpm util-linux-2.39.2-1.fc39.x86_64
            Module libz.so.1 from rpm zlib-1.2.13-4.fc39.x86_64
            Module libgmodule-2.0.so.0 from rpm glib2-2.78.3-1.fc39.x86_64
            Module libpcre2-8.so.0 from rpm pcre2-10.42-1.fc39.2.x86_64
            Module libffi.so.8 from rpm libffi-3.4.4-4.fc39.x86_64
            Module libatspi.so.0 from rpm at-spi2-core-2.50.0-1.fc39.x86_64
            Module libcups.so.2 from rpm cups-2.4.7-5.fc39.x86_64
            Module libpango-1.0.so.0 from rpm pango-1.51.0-1.fc39.x86_64
            Module libpangocairo-1.0.so.0 from rpm pango-1.51.0-1.fc39.x86_64
            Module libasound.so.2 from rpm alsa-lib-1.2.10-3.fc39.x86_64
            Module libdbus-1.so.3 from rpm dbus-1.14.10-1.fc39.x86_64
            Module libexpat.so.1 from rpm expat-2.5.0-3.fc39.x86_64
            Module libXfixes.so.3 from rpm libXfixes-6.0.0-6.fc39.x86_64
            Module libXcursor.so.1 from rpm libXcursor-1.2.1-4.fc39.x86_64
            Module libxcb-dri3.so.0 from rpm libxcb-1.13.1-12.fc39.x86_64
            Module libxcb.so.1 from rpm libxcb-1.13.1-12.fc39.x86_64
            Module libX11-xcb.so.1 from rpm libX11-1.8.7-1.fc39.x86_64
            Module libatk-bridge-2.0.so.0 from rpm at-spi2-core-2.50.0-1.fc39.x86_64
            Module libatk-1.0.so.0 from rpm at-spi2-core-2.50.0-1.fc39.x86_64
            Module libnspr4.so from rpm nss-3.95.0-1.fc39.x86_64
            Module libibus-1.0.so.5 from rpm ibus-1.5.29~rc2-6.fc39.x86_64
            Module libGL.so.1 from rpm libglvnd-1.7.0-1.fc39.x86_64
            Module libXdamage.so.1 from rpm libXdamage-1.1.5-10.fc39.x86_64
            Module libXcomposite.so.1 from rpm libXcomposite-0.4.5-10.fc39.x86_64
            Module libXrandr.so.2 from rpm libXrandr-1.5.4-1.fc39.x86_64
            Module libXtst.so.6 from rpm libXtst-1.2.4-3.fc39.x86_64
            Module libXrender.so.1 from rpm libXrender-0.9.11-3.fc39.x86_64
            Module libXext.so.6 from rpm libXext-1.3.5-3.fc39.x86_64
            Module libXi.so.6 from rpm libXi-1.8.1-2.fc39.x86_64
            Module libX11.so.6 from rpm libX11-1.8.7-1.fc39.x86_64
            Module libgio-2.0.so.0 from rpm glib2-2.78.3-1.fc39.x86_64
            Module libglib-2.0.so.0 from rpm glib2-2.78.3-1.fc39.x86_64
            Module libgobject-2.0.so.0 from rpm glib2-2.78.3-1.fc39.x86_64
            Stack trace of thread 56964:
            #0  0x0000000000000000 n/a (n/a + 0x0)
            ELF object binary architecture: AMD x86-64

I have tried getting the backtrace of one of the core dumps with GDB:

Backtrace 
  #0  0x0000000000000000 in ?? ()
  #1  0x00000000004ac856 in CImageDrawable::Draw() ()
  #2  0x00000000004ade41 in CCompositorGLThread::Redraw() ()
  #3  0x00000000004adc28 in CCompositorGLThread::Run() ()
  #4  0x00000000007a93aa in SteamThreadTools::CThread::ThreadExceptionWrapper(void*) ()
  #5  0x00000000007a6d88 in CatchAndWriteContext_t::Invoke() ()
  #6  0x00000000007a6968 in CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) ()
  #7  0x00000000007a6e29 in CatchAndWriteMiniDumpForVoidPtrFn ()
  #8  0x00000000007a9316 in SteamThreadTools::CThread::ThreadProc(void*) ()
  #9  0x00007f24a92ac897 in start_thread (arg=<optimized out>) at pthread_create.c:444
  #10 0x00007f24a93336fc in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:78

It seems to be failing when trying to draw an image to the screen. This seems aligned with what I see on the screen - the "steam pre-window" pops up, then a second one appears and immediately after both windows disappear. And then it tries again, and again. Until I pkill steam.

I have been able to execute other videogames (Battle.net + Starcraft 2 using Lutris/Wine) flawlessly on this same system.

Some hardware info:

lspci 

00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14d8
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 14d9
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14da
00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14db
00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14db
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14da
00:02.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14db
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14da
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14da
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14da
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14dd
00:08.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14dd
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 71)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e7
01:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] Navi 10 XL Upstream Port of PCI Express Switch (rev c1)
02:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] Navi 10 XL Downstream Port of PCI Express Switch
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Navi 23 [Radeon RX 6650 XT / 6700S / 6800S] (rev c1)
03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Navi 21/23 HDMI/DP Audio Controller
04:00.0 Non-Volatile memory controller: Sandisk Corp WD Black SN770 / PC SN740 256GB / PC SN560 (DRAM-less) NVMe SSD (rev 01)
05:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43f4 (rev 01)
06:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43f5 (rev 01)
06:08.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43f5 (rev 01)
06:09.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43f5 (rev 01)
06:0a.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43f5 (rev 01)
06:0b.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43f5 (rev 01)
06:0c.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43f5 (rev 01)
06:0d.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43f5 (rev 01)
0a:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller (rev 05)
0c:00.0 USB controller: Advanced Micro Devices, Inc. [AMD] Device 43f7 (rev 01)
0d:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] Device 43f6 (rev 01)
0e:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Raphael (rev c7)
0e:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Rembrandt Radeon High Definition Audio Controller
0e:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 19h PSP/CCP
0e:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15b6
0e:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15b7
0e:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller
0f:00.0 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15b8

lsusb 

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 264a:2329 Thermaltake [unknown]
Bus 001 Device 003: ID 0b05:19af ASUSTek Computer, Inc. [unknown]
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 045e:028e Microsoft Corp. Xbox360 Controller
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 002: ID 0bda:5411 Realtek Semiconductor Corp. RTS5411 Hub
Bus 007 Device 003: ID 05ac:024f Apple, Inc. Aluminium Keyboard (ANSI)
Bus 007 Device 004: ID 05a3:9331 ARC International Camera
Bus 007 Device 005: ID 19f7:0015 RODE Microphones [unknown]
Bus 007 Device 006: ID 1b1c:1b7a Corsair [unknown]
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

@kikito
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kikito commented Jan 5, 2024 •
edited
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This issue seems very similar to what I am experiencing: ValveSoftware/steam-for-linux#9780

@kikito
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kikito commented Jan 6, 2024

I was able to fix/sidestep the problem by performing some of the steps mentioned in the issue above:

  1. Open steam from the console with steam -vgui. This would make Steam work
  2. Go to the menu item Steam/Settings/Interface, and disable "Enable GPU Accelerated rendering in web views"
  3. Apply the changes, Steam will ask to restart. Confirm, it will shutdown. Wait for it to fully shutdown.
  4. Now Steam can be started as usual

So it seems GPU Accelerated rendering in web views is what's problematic. I am updating this issue's title to reflect that. For now the workaround seems to work.

@kikito kikito changed the title steamwebhelper keeps restarting (core dumps repeatedly) on startup steamwebhelper keeps restarting (core dumps repeatedly) on startup with "GPU Accelerated rendering in web views" enabled Jan 6, 2024
@KyleGospo KyleGospo added upstream documentation Improvements or additions to documentation good first issue Good for newcomers and removed good first issue Good for newcomers labels Jan 15, 2024
@CaptainMorgan12
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have the same issue and disabled the GPU accelerated rendering. Environment:
Debian 12, Wayland, Radv Driver, AMD GPU Firepro D500 card, Vulkan enabled

@dosubot dosubot bot added the stale Issue has not had recent activity or appears to be solved. Stale issues will be automatically closed label Jun 30, 2024
@dosubot dosubot bot closed this as not planned Won't fix, can't repro, duplicate, stale Jul 7, 2024
@dosubot dosubot bot removed the stale Issue has not had recent activity or appears to be solved. Stale issues will be automatically closed label Jul 7, 2024
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