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by far the most common help desk issue is "help i need a new key." there isn't a good way to solve for this without some manual intervention, but we should take a similar approach as we do to signups:
user fills out a form that validates they are submitting a valid public key
on form submit,
KeyRequestSignup is created
admin app sends an email verification
Requests are marked as "unverified" until the email address is verified; at that point, an admin can approve and process the request.
The text was updated successfully, but these errors were encountered:
by far the most common help desk issue is "help i need a new key." there isn't a good way to solve for this without some manual intervention, but we should take a similar approach as we do to signups:
Requests are marked as "unverified" until the email address is verified; at that point, an admin can approve and process the request.
The text was updated successfully, but these errors were encountered: