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Ability to send emails from helpdesk UI #42

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3 tasks
vilmibm opened this issue Jul 5, 2019 · 0 comments
Open
3 tasks

Ability to send emails from helpdesk UI #42

vilmibm opened this issue Jul 5, 2019 · 0 comments
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@vilmibm

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vilmibm commented Jul 5, 2019

The Ticket admin UI should allow sending an email to the address on the ticket.

This issue also includes support for picking a message template to fill the textarea in with; most tickets are "help i need this key added" and being able to two-click send an email with a templated message would make clearing out the help queue much easier.

  • support for email templates in DB
  • expose email templates in UI
  • support for sending email via textarea
@vilmibm vilmibm self-assigned this Jul 20, 2019
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