Tap To Pay reader - background mode

[eugeneekus]

Greetings, our users very often lock their screen so app goes to the background all the time. That means app has to reconnect terminal every time. How can we keep terminal connected in the background or at least reduce connecting time? Right now it takes around 7 seconds.

Thanks for your help!

[bric-stripe]

👋 hi, I don't have any timelines but reducing connecting time is being investigated to help here.

[eugeneekus]

Perfect, thanks for your response.

👋 hi, I don't have any timelines but reducing connecting time is being investigated to help here.

[sadanand-lowanshi]

Any update on this feature @bric-stripe ?

[bric-stripe]

@sadanandhexalitcs It was missed in the changelogs but 2.22.0 improves reconnect times to help, but readers will still disconnect when the host application goes to the background/screen lock/etc.

[NirmitDagly]

Hi @bric-stripe Is there any update on keep the reader connected in background? Or is there any SDK delegate method can be used to re-connect the reader automatically when the app is activated from background mode?

[bric-stripe]

Nothing available yet but the work to enable auto-reconnect, similar to what exists for Bluetooth readers, is in-progress and should be available soon. Will update this once we're confident in the release it will be available in.

[bric-stripe]

Hi, the latest release, 3.4.0, added autoReconnectOnUnexpectedDisconnect and autoReconnectionDelegate on the LocalMobileConnectionConfigurationBuilder (both must be set). Enabling that will enable the SDK to attempt to reconnect when the application becomes active after being backgrounded. Please give that a try and let us know if run in to any issues with that solution.