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StCR Can it reply to the author of a comment without being registered? #794

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hmpnet opened this issue Feb 26, 2024 · 5 comments
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@hmpnet
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hmpnet commented Feb 26, 2024

Hello,

And congratulations on your plugin.

I'm not sure if StCR can meet my needs? I've searched the documentation, installed the plugin, run some tests, but I can't find the answer...

I have an article that is an obituary notice.
Without identification, only the obituary notice (article) is visible.
Visitors can post a condolence comment... which is moderated.
The administrator can approve or disapprove the moderation, but either way, it's never visible to the public.

To view the page with condolences (comments),
I use a token to pass on to the family.
All of this works well.

My question is: If the family uses the "reply" function to a condolence (comment), could the plugin send this acknowledgment by email to the author of the condolence?

Please note: without the author or the family being registered and logged in?

I hope I've been clear enough, and thank you for reading.

Paul

@BobaWebDev
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Hi @hmpnet

If I understand correctly, when someone leaves a condolence comment they would be subscribed to receive notifications when a reply is made on that comment. Correct?

Our plugin should work out for that.

Just make sure to set the subscription type to "replies to this comment".

image

By default that's set to "All new comments" so they would receive notifications whenever a new comment is approved on that post. Switching it to "Replies to this comment" means they only receive notification when a reply is left on their comment.

The option is located in WP admin > StCR > Comment Form.

@hmpnet
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hmpnet commented Mar 1, 2024

Thank you BobaWebDev,

Do we automatically validate each person who posts a condolence (a comment) to receive the acknowledgment (the reply to the comment)?

1- The text of my condolences (it's a comment with name and email)
2---- The text of the family's acknowledgment (It's a reply to the above comment by the family)

Author 1 receives by email the content of author 2.

Attention: Neither of the two is currently registered... as a WordPress author.

Should they be registered? (if yes, at what level?)

Thank you for allowing me to advance in my research.
Paul

@BobaWebDev
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You're welcome.

In the comments form there will be a checkbox for subscriptions. If they can check the checkbox they get automatically subscribed to that functionality. Some might not want to receive the notification so they won't check that checkbox.

When a reply to that comment is made, the author of that original comment (condolence) will receive an email notification showing the content of the reply comment (reply from the family).

Attention: Neither of the two is currently registered... as a WordPress author.

It is not required to be a registered user in order to subcribe for the notifications.

@hmpnet
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hmpnet commented Mar 1, 2024

Oh great, I'll try to do it correctly.
Thanks again,
Paul

@BobaWebDev
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You're welcome

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