Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Can't start sqlpage.exe on Windows 7... #629

Closed
jonsafi opened this issue Sep 28, 2024 · 5 comments
Closed

Can't start sqlpage.exe on Windows 7... #629

jonsafi opened this issue Sep 28, 2024 · 5 comments
Labels
bug Something isn't working wontfix This will not be worked on

Comments

@jonsafi
Copy link

jonsafi commented Sep 28, 2024

Introduction

Hello, the following error message is obtained when trying to start sqlpage.exe (latest version 0.29) on Windows 7.
Much obliged for any help.

To Reproduce

The application could not start correctly (0xc0000005). Close the application by selecting OK.

The error appears even when using an account with full admin rights.

Actual behavior

After following these steps, what happened ?
If you saw an error on the command line or inside your page, then paste it here

The application could not start correctly (0xc0000005). Close the application by selecting OK.

Screenshots

Expected behavior

Version information

  • OS: Windows 7
  • Database [e.g. SQLite, Postgres] -
  • SQLPage Version [found when hovering the default footer of pages]:0.29

Additional context

The error appears even when using an account with full admin rights.
@jonsafi jonsafi added the bug Something isn't working label Sep 28, 2024
@lovasoa
Copy link
Collaborator

lovasoa commented Nov 5, 2024

Hello and sorry for the late reply ! Do you still have this issue with the latest sqlpage version ?

If so, then let's try to debug this together.

Instructions to Gather Data for Debugging

1. Confirm the Error Message:

  • When the error appears, take a screenshot of it. On Windows, press PrtScn (or Win + Shift + S for Snip & Sketch). Paste it into an email by pressing Ctrl + V and send it to me.
  • If possible, write down any other details you see on the error message, especially if there’s any text beyond "0xc0000005".

2. Enable Windows Error Reporting for a Detailed Log:

  • Type View advanced system settings in the Windows search bar and open it.
  • Go to the Advanced tab, then click Settings under Startup and Recovery.
  • Check the box labeled Write an event to the system log if it’s not already checked. Set Write debugging information to Small memory dump (256 KB), then click OK.

3. Reproduce the Error:

  • Try to reopen sqlpage. This should help create a fresh log for me to review.

4. Locate the Crash Dump File:

  • Open File Explorer and go to C:\Windows\Minidump.
  • You should see a file here named something like MiniXXXXXX.dmp (the X's represent the date of the error). Right-click this file, select Send to, and then choose Compressed (zipped) folder to create a smaller file to email.

5. Use Windows Event Viewer to Get More Details (Optional):

  • Type Event Viewer in the Windows search bar and open it.
  • In the Event Viewer, expand Windows Logs and click on Application.
  • Scroll through the logs and look for any entries with a red error icon around the time the issue happened.
  • When you find one, click it, then click Copy in the right panel to copy the details. Paste this information here

6. Gather System Information:

  • Open the System Information tool by typing msinfo32 into the Windows search bar.
  • When it opens, go to File > Export and save the file with the default settings. Attach this file to your email.

7. Send Everything :

  • Attach the following to this github issue discussion:
    • Screenshot of the error message
    • Minidump file (zipped)
    • Event Viewer error details (optional)
    • System Information file
  • Send all files and details together so I can analyze the issue.

Here is a debug build that should help collecting more precise information: https://we.tl/t-n4tfyk7dFS

@lovasoa
Copy link
Collaborator

lovasoa commented Nov 5, 2024

I notice your issue mentions Windows 7. This operating system's mainstream support ended almost 10 years ago. For your security, and independently of this issue, you should upgrade or switch to a different OS. There is a long list of severe known and unpatched vulnerabilities in windows 7, some of which do allow attackers to take full control of your machine remotely without any action needed on your part.

https://nvd.nist.gov/vuln/search/results?form_type=Basic&results_type=overview&query=windows+7

https://en.wikipedia.org/wiki/Windows_7#Support_lifecycle

@jonsafi
Copy link
Author

jonsafi commented Nov 6, 2024 via email

@lovasoa
Copy link
Collaborator

lovasoa commented Nov 7, 2024 •
edited
Loading

Thanks for getting back to me. Unfortunately, without a crash dump, there is not much I can do. And recent versions of rust, the programming language we use, do not support windows 7 anyways...

My advice to you would be to upgrade this machine or switch it to a different operating system if you can. Windows 7 is severely outdated and has many severe known security vulnerabilities that will never be patched, because Microsoft does not support it anymore.

@jonsafi
Copy link
Author

jonsafi commented Nov 7, 2024 via email

@lovasoa lovasoa added the wontfix This will not be worked on label Nov 8, 2024
@lovasoa lovasoa closed this as completed Nov 8, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
bug Something isn't working wontfix This will not be worked on
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@lovasoa @jonsafi