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The batch-client transcribe API is not returning a response. #86

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Hyun2 opened this issue Nov 16, 2024 · 1 comment
Open

The batch-client transcribe API is not returning a response. #86

Hyun2 opened this issue Nov 16, 2024 · 1 comment

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@Hyun2
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Hyun2 commented Nov 16, 2024

Describe the bug
The batch-client(@speechmatics/batch-client v5.0.1) transcribe API is not returning a response. I went to https://portal.speechmatics.com/jobs and saw that the request(transcribe) was processed successfully, but I did not receive an API response in my code.

To Reproduce
Steps to reproduce the behavior:

  1. Run the example code

Expected behavior
The batch output available on the https://portal.speechmatics.com/jobs page.

Screenshots
스크린샷 2024-11-16 오후 4 58 33

Desktop (please complete the following information):

  • OS: Mac OS 15.0.1
  • Browser: chrome
  • Version: @speechmatics/batch-client v5.0.1
@mnemitz
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mnemitz commented Nov 20, 2024

@Hyun2 Is it possible that the job took longer than 15 minutes (9K ms) to process, or did you see the completed job in the portal before the timeout error was thrown?

The timeout can also be configured through the 4th argument to the transcribe function.

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