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Critical error booting Sonic Pi 3.3.1 on Windows 10 #2738
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@confusedTurtl3 - notice the following line in the log:
This means you may need to close whatever is using that port. (Provided it is not system-critical of course). |
@ethancrawford The port doesn't seem to be under use right now, but if I try to launch Sonic Pi now, the critical error window doesn't appear either. The program appears to be opened in the task bar, but when I click on it, nothing happens. The preview when setting the mouse over it is just a blank page. |
Sure. It's worth using task manager to close Ruby (assuming you don't have any other critical apps running that are using it), Sonic Pi, and scsynth. Then try again. Hopefully then it will either start successfully, or at least produce an error report window. |
None of those processes appeared in task manager so I couldn't close them manually. I restarted the computer and got an error window again. I don't know why it shows so little info now... Sonic Pi Boot Error ReportSystem Information
GUI Log
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Confusing indeed! |
Sure I'm up to it, but I'd need you to explain me what those sound configs are and how to change them. I'm sorry, I'm a bit lost... |
oh sure, no problem. You mentioned you had attempted to alter scsynthexternal for example. There is now an easier way to tell scsynth about your preferred sound settings - there is an audio-settings.toml file, where you can specify the name of your preferred sound device, change the sampling rate, etc etc. If necessary, we can get to that later. For the moment, I would at least:
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Thanks very much. When I opened this thread all changes to the app files had already been undone. Also, all reported attempts were done without the headphones connected. Now I just can't get the error report but get the blank page again, despite no ruby, sonicpi or scsynth processes opened (at least nothing appears in task manager). I also tried restarting the computer again and still didn't get any report. Maybe I should uninstall and install again? |
Not quite - it's worth quickly checking to see if there are any log file messages at all, in |
This is what I found in server-output.log: Sonic Pi server booting...
Booting Sonic PiBooting on Windows This is Sonic Pi v3.3.1 running on windows with ruby version 3.0.0 with api 3.0.0.
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Ok! Two things come to mind:
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(Having said that, re the second point about the old bug, it seems from the logs that scsynth starts up successfully, so not sure that's the issue here). |
That didn't work either :/. When I set the sound card name as ASIO4ALL and I try to launch Sonic Pi I get a notification from asio4all.exe saying "ASIO4ALL v2 - Scsynth 512 Samples at @44100 Hz", but after that I get the same blank page again. |
Ok. What do the logs say at that point? |
Scsynth: Starting SuperCollider 2021-03-30 11:10:35Device options:
Requested devices:
Booting with: Server output: Sonic Pi server booting...
Booting Sonic PiBooting on Windows This is Sonic Pi v3.3.1 running on windows with ruby version 3.0.0 with api 3.0.0.
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Hmm.... I can't see anything obviously wrong in all that. What does the GUI log file say? |
[GUI] - |
Yeah, as I suspected, nothing obvious there either. I might have to defer to @samaaron on this one, apologies 😬 |
Well, thank you very much nonetheless. |
I LOVE SONIC PI but at the same time I fucking hate this thing!! worked just long enough to hook me and now I am just wasting my days trying to find some help to get ti working. |
HI @kineze420 - whilst I appreciate you are frustrated, please try and keep to using a polite tone. Sonic Pi is a free piece of software and whilst we try our best to make sure it runs smoothly on as many machines as possible, this is actually a very hard task without a dedicated team of testers and maintenance developers - which of course we do not have. Instead, we rely on the kind support from the community. Also, whilst you have a boot error, it's not necessarily going to be a duplicate issue to the one in this thread, so should really warrant its own issue with a full log output so we can see what might be going wrong. It would also be useful to know which version you're trying and on which platform. |
@kineze420 - I second everything that Sam says above... |
We have completely overhauled the process with which we boot the system, and it would still be really great to know if this has somehow not resolved your situation. Therefore, please feel free to re-open if this is still an issue with the recently released v4 of Sonic Pi - https://github.com/sonic-pi-net/sonic-pi/releases |
I've seen many reports that look similar to this one and tried some of the solutions suggested. I tried installing asio4all and modifying the scsynthexternal.rb file but it didn't work (I'm not sure I did it right, anyway). I suspect the problem is somehow connected to using bluetooth headphones, although once it appears for the first time I have no chance to open the program again, no matter what audio device I'm using.
Sonic Pi Boot Error Report
System Information
GUI Log
C:\Users\Fernando\.sonic-pi\log\gui.log
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