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ISSUES.txt
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ISSUES.txt
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*******************************************
*** Known issues ***
*******************************************
- To prevent unexpectedly large NZBs from eating your download quota you can set
the option 'size_limit' on the Config->Special page.
Any NZB larger than this size will be set to paused and get a low priority.
- When par2 or unrar hang up, never just stop SABnzbd.
Instead use your operating system's task manager to stop the par2 or unrar program.
Forcing SABnzbd to quit may damage your queues.
- Some Usenet servers have intermittent login (or other) problems.
For these the server blocking method is not very favourable.
There is an INI-only option that will limit blocks to 1 minute.
no_penalties = 1
See: https://sabnzbd.org/wiki/configuration/3.4/special
- Some third-party utilities try to probe SABnzbd API in such a way that you will
often see warnings about unauthenticated access.
If you are sure these probes are harmless, you can suppress the warnings by
setting the option "api_warnings" to 0.
See: https://sabnzbd.org/wiki/configuration/3.4/special
- On macOS you may encounter downloaded files with foreign characters.
The par2 repair may fail when the files were created on a Windows system.
The problem is caused by the PAR2 utility and we cannot fix this now.
This does not apply to files inside RAR files.
- The "Watched Folder" sometimes fails to delete the NZB files it has
processed. This happens when other software still accesses these files.
Some third-party utilities supporting SABnzbd are known to do this.
We cannot solve this problem, because the Operating System (read Windows)
prevents the removal.
- When SABnzbd cannot send notification emails, check your virus scanner,
firewall or security suite. It may be blocking outgoing email.
- When you are using external drives or network shares on macOS or Linux
make sure that the drives are mounted.
The operating system will simply redirect your files to alternative locations.
You may have trouble finding the files when mounting the drive later.
On macOS, SABnzbd will not create new folders in /Volumes.
The result will be a failed job that can be retried once the volume has been mounted.
- If you use a mounted drive as "temporary download folder", it must be present when SABnzbd
starts up. If not, SABnzbd will use the default location.
You can make SABnzbd wait for a mount of the "temporary download folder" by setting
Config->Special->wait_for_dfolder to 1.
SABnzbd will appear to hang until the drive is mounted.
- If you experience speed-drops to KB/s when using a VPN, try setting the number of connections
to your servers to a total of 7. There is a CPU-usage reduction feature in SABnzbd that
gets confused by the way some VPN's handle the state of a connection. Below 8 connections
this feature is not active.
- If the queue is paused but one or more jobs have the Force priority, SABnzbd might still
download some data from other jobs in the queue if active servers have unused connections.