Unable to Accept Assets

[itscsquared]

Please confirm you have done the following before posting your bug report:

• I have enabled debug mode
• I have read checked the Common Issues page

Describe the bug
Email is generated from Snipe to the user the asset is being checked out to. Clicked the link, and the page loads to accept the asset. However, when clicking confirm, I get an error page stating it is unable to locate the mix file. When the debug mode is turned off, the error is just a basic 500 server error.

To Reproduce
Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior
Asset should be accepted and user receiving a confirmation message stating that fact.

Screenshots

Server (please complete the following information):

• Snipe-IT Version 5.0.1
• OS: [e.g. Ubuntu, CentOS] Windows Server 2016 Data Center
• Web Server: [e.g. Apache, IIS] IIS
• PHP Version 7.4.1

Desktop (please complete the following information):

• OS: [e.g. iOS]
• Browser [e.g. chrome, safari]
• Version [e.g. 22]

Smartphone (please complete the following information):

• Device: [e.g. iPhone6]
• OS: [e.g. iOS8.1]
• Browser [e.g. stock browser, safari]
• Version [e.g. 22]

Error Messages

• WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error
• If a stacktrace is provided in the error, include that too.
• Any errors that appear in your browser's error console.
• Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo.
• Include any additional information you can find in storage/logs and your webserver's logs.

Additional context

• Is this a fresh install or an upgrade? Upgrade
• What OS and web server you're running Snipe-IT on
• What method you used to install Snipe-IT (install.sh, manual installation, docker, etc)
• Include what you've done so far in the installation, and if you got any error messages along the way.
• Indicate whether or not you've manually edited any data directly in the database

Add any other context about the problem here.

Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.

[itscsquared]

That error went away, but am still receiving another one stating there is an undefined variable: sig_filename. With debug turned off it still returns a 500 server error. Attached is a screenshot of the error.

And I did update to 5.0.2 as well and ran the handy commands after upgrading.

[snipe]

Which screen are you seeing this on? I was able to sign for and accept an asset without any issues. Did this get triggered on acceptance where the signature is required, or no?

[itscsquared]

After I select the radio button to accept and click 'submit,' that is when the error is triggered.

[snipe]

Did this get triggered on acceptance where a signature is required, or no?

[itscsquared]

No, no signature required.

[Pikok89]

I was able to replicate this issue on v 5.0.2
My installation doesn't require signature when accepting assets.

After making the use of a signature required I was able to accept the asset without any errors.
Disabling the feature again causes the error to reappear.

[snipe]

Yeah its already fixed on develop