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"The results could not be loaded" while trying to create new assets #8199

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EIijah opened this issue Jul 2, 2020 · 5 comments
Closed
1 task done

"The results could not be loaded" while trying to create new assets #8199

EIijah opened this issue Jul 2, 2020 · 5 comments

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@EIijah
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EIijah commented Jul 2, 2020

Please confirm you have done the following before posting your bug report:

When creating a new asset the results in the drop down dissapear and it becomes "The results could not be loaded"

To Reproduce
Steps to reproduce the behavior:

  1. Go to 'Create Asset'
  2. Click on 'Any dropdown'
  3. Scroll down to 'The bottom of the list and wait'
  4. See error

This seems to be happening on the demo version as well.

Expected behavior
Results to not dissapear

Screenshots
https://prnt.sc/ta67te

Server (please complete the following information):

  • Snipe-IT Version 4.9.3
  • OS: Ubuntu Server
  • Web Server: Apache
  • PHP Version 7.2

Desktop (please complete the following information):

  • OS: Windows 10
  • Browser Chrome
  • Version 83.0.4103.116

Error Messages
Logs are not filling even with debug on

Additional context

  • Is this a fresh install or an upgrade? Yes
  • Indicate whether or not you've manually edited any data directly in the database. No
@EDVLeer
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EDVLeer commented Jul 2, 2020

I have the same issue: #8192

Are your devices displayed first? I can't reproduce this error in the demo.

@EIijah
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EIijah commented Jul 2, 2020

I have the same issue: #8192

Are your devices displayed first? I can't reproduce this error in the demo.

I see you do have the same issue - What do you mean devices displayed first sorry? It's still happening in the demo for me if I open up 'Model' scroll to the bottom and wait - it seems to take longer if there are more items

@Ruud-Mens
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Same issue here, if you leave the select fields open for a couple of seconds (3 - 5 sec) the result will disappear
Console error:

http://snipeit/api/v1/companies/selectlist?page=121 405 (Method Not Allowed)

@Ruud-Mens
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Same as #8035 and #7974

@snipe
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snipe commented Jul 8, 2020

Closing as duplicate of #8035

@snipe snipe closed this as completed Jul 8, 2020
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4 participants