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It is not possible to select existing data when adding an asset #7088

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2 tasks done
UserGoodtm opened this issue May 29, 2019 · 4 comments
Closed
2 tasks done

It is not possible to select existing data when adding an asset #7088

UserGoodtm opened this issue May 29, 2019 · 4 comments

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@UserGoodtm
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UserGoodtm commented May 29, 2019

Please confirm you have done the following before posting your bug report:

Describe the bug
After updating to the latest version. The program has previously added data on asset models, there are previously added data on suppliers. After the update, a new supplier has been added. When trying to add an asset, in the required fields there is no possibility to select existing asset models (do not appear for selection), there is no possibility to choose suppliers (do not appear for selection), there is no possibility to choose a location (do not appear for selection).

Expected behavior
When adding an asset, it should be possible to select asset models from existing ones, select suppliers from existing ones, select locations from existing ones.

Screenshots
If applicable, add screenshots to help explain your problem.

Server (please complete the following information):

  • Snipe-IT Version 4.7.2
  • OS: [e.g. Ubuntu, CentOS] CentOS Linux 7
  • Web Server: [e.g. Apache, IIS] Apache/2.4.6 (CentOS)
  • PHP Version 7.1.26

Desktop (please complete the following information):

  • OS: [e.g. iOS] Windows 10, CentOS Linux 7
  • Browser [e.g. chrome, safari] chrome, firefox, last ver
  • Version [e.g. 22] 74.0.3729.131

Additional context

  • Is this a fresh install or an upgrade? Update to latest version 4.7.2
  • What OS and web server you're running Snipe-IT on Apache/2.4.6 (CentOS)
  • What method you used to install Snipe-IT (install.sh, manual installation, docker, etc) can just run php upgrade.php v4.6.18 - v4.7.2
  • Include what you've done so far in the installation, and if you got any error messages along the way.
  • Indicate whether or not you've manually edited any data directly in the database

Add any other context about the problem here.
Temporary files and cookies have been cleared. Reboot the server with the program

Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.
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@UserGoodtm
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Updating PHP to 7.3.6 did not help. Error remained

@n0creativity
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Check out this issue, it will likely resolve your issue.
#7092 (comment)

@Jarli01
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Jarli01 commented May 29, 2019

To summarize, update your installation this was just finalized moments ago.

@snipe
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snipe commented May 29, 2019

@n0creativity is right, that should resolve your issue, particularly if you're running Snipe-IT behind a proxy or unusual internal DNS rules, or if you're using a custom port.

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4 participants