Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

I can't create a New Model #11223

Closed
2 tasks done
robertojhd opened this issue May 30, 2022 · 5 comments
Closed
2 tasks done

I can't create a New Model #11223

robertojhd opened this issue May 30, 2022 · 5 comments
Labels
🚫 not a bug This issue is not a bug

Comments

@robertojhd
Copy link

Debug mode

Describe the bug

When I click on New Model, I receive a 500 error

Reproduction steps

1.Click on Settings
2.Click on Asset Models
3.Click on New Model
...

Expected behavior

It should show the new model form page.

Screenshots

Screenshot 2022-05-30 at 11 03 00

Screenshot 2022-05-30 at 11 03 06

Snipe-IT Version

6.0.2 - build 7880

Operating System

Ubuntu Server

Web Server

Apache2

PHP Version

8.1.2

Operating System

macOS

Browser

Safari and Firefox

Version

Last on both

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

500
SERVER ERROR

Additional context

No response

@welcome
Copy link

welcome bot commented May 30, 2022

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

@hdering
Copy link

hdering commented May 31, 2022

Maybe this will help you? #11203 (comment)

Enable debug https://snipe-it.readme.io/docs/getting-help and check the logs.

Snipe-IT Documentation
If you're having trouble setting up Snipe-IT, don't worry!

@Squidjigg
Copy link

@robertojhd see if the following works for you, it did for our instance
#11203 (comment)

@snipe
Copy link
Owner

snipe commented Jun 6, 2022

Please always remember to include error logs, especially if you're seeing a 500 error. There is almost no way for us to figure out what might be wrong without stack traces from the logs. https://snipe-it.readme.io/docs/getting-help

Snipe-IT Documentation
If you're having trouble setting up Snipe-IT, don't worry!

@snipe snipe added the 🚫 not a bug This issue is not a bug label Jun 7, 2022
@snipe
Copy link
Owner

snipe commented Jul 16, 2022

Hi there - We haven't heard back in a bit, so I'm going to close this ticket for now, but will re-open it if you're still having issues.

hackerman-hacking

@snipe snipe closed this as completed Jul 16, 2022
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
🚫 not a bug This issue is not a bug
Projects
None yet
Development

No branches or pull requests

4 participants