diff --git a/base/src/main/java/com/smartdevicelink/managers/screen/PresentAlertOperation.java b/base/src/main/java/com/smartdevicelink/managers/screen/PresentAlertOperation.java
index 2b1f249cb7..a85901d3cf 100644
--- a/base/src/main/java/com/smartdevicelink/managers/screen/PresentAlertOperation.java
+++ b/base/src/main/java/com/smartdevicelink/managers/screen/PresentAlertOperation.java
@@ -416,6 +416,14 @@ private List<TTSChunk> getTTSChunksForAlert(AlertView alertView) {
      * @return True if soft button images are currently supported; false if not.
      */
     private boolean supportsSoftButtonImages() {
+        if (currentWindowCapability == null ||
+            currentWindowCapability.getSoftButtonCapabilities() == null ||
+            currentWindowCapability.getSoftButtonCapabilities().size() == 0 ||
+            currentWindowCapability.getSoftButtonCapabilities().get(0) == null
+        ) {
+            return true;
+        }
+
         SoftButtonCapabilities softButtonCapabilities = currentWindowCapability.getSoftButtonCapabilities().get(0);
         return softButtonCapabilities.getImageSupported().booleanValue();
     }