Missing value for consumed electrical energy domestic hot water

[Headkillah]

Before submitting a new issue

• I redownloaded the latest release and restarted Home Assistant
• I've checked known issues
• I've enabled debug logs and attached the relevant logs to this ticket

Problem description

I´ve installed today the latestet release 0.8.22. My setup is VC921 with VCW 20/26CS/1-5 (N-DE) ecoTEC plus. I have 2 HA systems and both of them doesn´t show me the value for the "consumed_electrical_energy_domestic_hot_water" sensor. All other sensor working as expected including the "consumed_electrical_energy_heating" sensor.

In the myVaillaint app the values are showing for the consumed electrical energy.

I don´t have any debug logs because nothing was generated and i don´t have errors. The only problem is as described above.

homes:
  - homeName: 93fabfa68b438ee1359b8a880bef872a00bbb687
    serialNumber: 3904f981c0b17320fb98444b7dfe8e90cb0ff8c5
    systemId: 3e2b2edf551a669c49e9444db1fe322a4a9d6813
    productMetadata:
      productType: VR921
      productionYear: "23"
      productionWeek: "19"
      articleNumber: "0020260962"
    state: CLAIMED
    migrationState: FINISHED
    migrationFinishedAt: "2023-08-30T11:35:51.718044051Z"
    onlineState: ONLINE
    firmware:
      version: 0357.40.35
      connectedToOldIoTPlatform: null
      updateEnabled: true
      updateRequired: false
    nomenclature: VR 921
    cag: false
    countryCode: DE
    productInformation: VR921
    firmwareVersion: 0357.40.35
3e2b2edf551a669c49e9444db1fe322a4a9d6813:
  control_identifier:
    controlIdentifier: tli
  time_zone:
    timeZone: Europe/Berlin
  diagnostic_trouble_codes:
    - serialNumber: c43999a24e346cd49f18f2da7f078cf1d61d072e
      articleNumber: "0020274790"
      codes: []
    - serialNumber: 088b45952389c7e0a5c476cb5956d5f3f6735614
      articleNumber: "0020319581"
      codes: []
    - serialNumber: 3904f981c0b17320fb98444b7dfe8e90cb0ff8c5
      articleNumber: "0020260962"
      codes: []
  connection_status:
    connected: true
  system:
    state:
      system:
        outdoorTemperature: 9.0625
        outdoorTemperatureAverage24h: 0
        systemWaterPressure: 1.594
        energyManagerState: HEATING
        systemOff: false
      zones:
        - index: 0
          desiredRoomTemperatureSetpointHeating: 23
          desiredRoomTemperatureSetpoint: 23
          currentSpecialFunction: NONE
          heatingState: IDLE
          quickVetoStartDateTime: "1970-01-01T00:00:00Z"
          quickVetoEndDateTime: "1970-01-01T00:00:00Z"
      circuits:
        - index: 0
          circuitState: HEATING
          heatingCircuitFlowSetpoint: 55.4375
          calculatedEnergyManagerState: HEATING_ACTIVE
      dhw:
        - index: 255
          currentSpecialFunction: REGULAR
          currentDhwTemperature: 47
      ventilation: []
    properties:
      system:
        controllerType: VRC710
        isLegionallaProtectionActivated: "OFF"
        systemScheme: 1
        backupHeaterType: CONDENSING
        backupHeaterAllowedFor: DHW_AND_HEATING
        temporaryAllowBackupHeater: DISABLED
        moduleConfigurationVR71: 3
        energyProvidePowerCutBehavior: DISABLE_HEATPUMP_AND_BACKUP_HEATER
        smartPhotovoltaicBufferOffset: 10
        externalEnergyManagementActivation: false
      zones:
        - index: 0
          isActive: true
          zoneBinding: CENTRAL_CONTROL
          isCoolingAllowed: false
          associatedCircuitIndex: 0
      circuits:
        - index: 0
          mixerCircuitTypeExternal: HEATING
          heatingCircuitType: DIRECT_HEATING_CIRCUIT
      dhw:
        - index: 255
          minSetpoint: 50
          maxSetpoint: 65
      ventilation: []
    configuration:
      system:
        continuousHeatingStartSetpoint: -26
        alternativePoint: -21
        heatingCircuitBivalencePoint: 0
        dhwBivalencePoint: -7
        adaptiveHeatingCurve: false
        dhwMaximumLoadingTime: 60
        dhwHysteresis: 5
        dhwFlowSetpointOffset: 25
        continuousHeatingRoomSetpoint: 20
        hybridControlStrategy: TRIVAI
        maxFlowSetpointHpError: 25
        dhwMaximumTemperature: 80
        maximumPreheatingTime: 0
      zones:
        - index: 0
          general:
            name: Haus
            holidayStartDateTime: "2015-01-01T00:00:00Z"
            holidayEndDateTime: "2015-01-01T00:00:00Z"
            holidaySetpoint: 15
          heating:
            operationModeHeating: TIME_CONTROLLED
            setBackTemperature: 22
            manualModeSetpointHeating: 21
            timeProgramHeating:
              metaInfo:
                minSlotsPerDay: 0
                maxSlotsPerDay: 12
                setpointRequiredPerSlot: true
              monday:
                - startTime: 0
                  endTime: 330
                  setpoint: 20
                - startTime: 330
                  endTime: 1320
                  setpoint: 23
                - startTime: 1320
                  endTime: 1440
                  setpoint: 20
              tuesday:
                - startTime: 0
                  endTime: 330
                  setpoint: 20
                - startTime: 330
                  endTime: 1320
                  setpoint: 23
                - startTime: 1320
                  endTime: 1440
                  setpoint: 20
              wednesday:
                - startTime: 0
                  endTime: 330
                  setpoint: 20
                - startTime: 330
                  endTime: 1320
                  setpoint: 23
                - startTime: 1320
                  endTime: 1440
                  setpoint: 20
              thursday:
                - startTime: 0
                  endTime: 330
                  setpoint: 20
                - startTime: 330
                  endTime: 1320
                  setpoint: 23
                - startTime: 1320
                  endTime: 1440
                  setpoint: 20
              friday:
                - startTime: 0
                  endTime: 330
                  setpoint: 20
                - startTime: 330
                  endTime: 1320
                  setpoint: 23
                - startTime: 1320
                  endTime: 1440
                  setpoint: 20
              saturday:
                - startTime: 0
                  endTime: 330
                  setpoint: 20
                - startTime: 330
                  endTime: 1320
                  setpoint: 23
                - startTime: 1320
                  endTime: 1440
                  setpoint: 20
              sunday:
                - startTime: 0
                  endTime: 330
                  setpoint: 20
                - startTime: 330
                  endTime: 1320
                  setpoint: 23
                - startTime: 1320
                  endTime: 1440
                  setpoint: 20
          cooling: {}
      circuits:
        - index: 0
          heatingCurve: 1.85
          heatingFlowTemperatureMinimumSetpoint: 25
          heatingFlowTemperatureMaximumSetpoint: 90
          heatDemandLimitedByOutsideTemperature: 22
          heatingCircuitFlowSetpointExcessOffset: 0
          setBackModeEnabled: true
          roomTemperatureControlMode: NON
          epsilon: 2
      dhw:
        - index: 255
          operationModeDhw: TIME_CONTROLLED
          tappingSetpoint: 60
          holidayStartDateTime: "2015-01-01T00:00:00Z"
          holidayEndDateTime: "2015-01-01T00:00:00Z"
          timeProgramDhw:
            metaInfo:
              minSlotsPerDay: 0
              maxSlotsPerDay: 3
              setpointRequiredPerSlot: false
            monday:
              - startTime: 330
                endTime: 1350
            tuesday:
              - startTime: 330
                endTime: 1350
            wednesday:
              - startTime: 330
                endTime: 1350
            thursday:
              - startTime: 330
                endTime: 1350
            friday:
              - startTime: 330
                endTime: 1350
            saturday:
              - startTime: 330
                endTime: 1350
            sunday:
              - startTime: 330
                endTime: 1350
          timeProgramCirculationPump:
            metaInfo:
              minSlotsPerDay: 0
              maxSlotsPerDay: 3
              setpointRequiredPerSlot: false
            monday:
              - startTime: 420
                endTime: 1200
            tuesday:
              - startTime: 420
                endTime: 1200
            wednesday:
              - startTime: 420
                endTime: 1200
            thursday:
              - startTime: 420
                endTime: 1200
            friday:
              - startTime: 420
                endTime: 1200
            saturday:
              - startTime: 420
                endTime: 1200
            sunday:
              - startTime: 420
                endTime: 1200
      ventilation: []
  current_system:
    system_type: BOILER_OR_ELECTRIC_HEATER
    has_emf_capable_devices: true
    primary_heat_generator:
      device_uuid: 8010a2619b5ec9b6c255bdf64dd48c272337de90
      ebus_id: BAI00
      spn: 376
      bus_coupler_address: 0
      article_number: "0020319581"
      emfValid: true
      device_serial_number: 088b45952389c7e0a5c476cb5956d5f3f6735614
      device_type: BOILER
      first_data: "2022-06-23T12:47:18Z"
      last_data: "2024-11-29T10:17:37.326Z"
      data:
        - operation_mode: DOMESTIC_HOT_WATER
          value_type: CONSUMED_ELECTRICAL_ENERGY
          calculated: false
          from: "2022-06-23T12:47:18Z"
          to: "2024-11-29T10:17:35.92Z"
        - operation_mode: HEATING
          value_type: CONSUMED_ELECTRICAL_ENERGY
          calculated: false
          from: "2022-06-23T12:47:18Z"
          to: "2024-11-29T10:17:35.701Z"
        - operation_mode: DOMESTIC_HOT_WATER
          value_type: CONSUMED_PRIMARY_ENERGY
          calculated: false
          from: "2022-06-23T12:47:18Z"
          to: "2024-11-29T10:17:35.467Z"
        - operation_mode: HEATING
          value_type: CONSUMED_PRIMARY_ENERGY
          calculated: false
          from: "2022-06-23T12:47:18Z"
          to: "2024-11-29T10:17:35.201Z"
        - operation_mode: DOMESTIC_HOT_WATER
          value_type: HEAT_GENERATED
          calculated: false
          from: "2023-08-30T12:40:57Z"
          to: "2024-11-29T10:17:37.326Z"
        - operation_mode: HEATING
          value_type: HEAT_GENERATED
          calculated: false
          from: "2023-08-30T12:40:57Z"
          to: "2024-11-29T10:17:37.108Z"
      product_name: VCW 20/26CS/1-5 (N-DE) ecoTEC plus
    secondary_heat_generators: []
    electric_backup_heater: null
    solar_station: null
    ventilation: null
    gateway: null
  mpc:
    devices: []
  rts:
    statistics:
      - deviceId: 8010a2619b5ec9b6c255bdf64dd48c272337de90
        operationTime: 187423
        onOffCycles: 36453
  device_buckets:
    startDate: "2024-11-28T00:00:00Z"
    endDate: "2024-11-29T00:00:00Z"
    resolution: HOUR
    operationMode: DOMESTIC_HOT_WATER
    energyType: CONSUMED_ELECTRICAL_ENERGY
    totalConsumption: 77.93036484013051
    data:
      - startDate: "2024-11-28T00:00:00Z"
        endDate: "2024-11-28T01:00:00Z"
        value: 0.22697917175889715
      - startDate: "2024-11-28T01:00:00Z"
        endDate: "2024-11-28T02:00:00Z"
        value: 1.931737631990614
      - startDate: "2024-11-28T02:00:00Z"
        endDate: "2024-11-28T03:00:00Z"
        value: 1.931737631990614
      - startDate: "2024-11-28T03:00:00Z"
        endDate: "2024-11-28T04:00:00Z"
        value: 2.966706252129697
      - startDate: "2024-11-28T04:00:00Z"
        endDate: "2024-11-28T05:00:00Z"
        value: 5.4537085902991915
      - startDate: "2024-11-28T05:00:00Z"
        endDate: "2024-11-28T06:00:00Z"
        value: 3.4096445862676057
      - startDate: "2024-11-28T06:00:00Z"
        endDate: "2024-11-28T07:00:00Z"
        value: 1.406507554945055
      - startDate: "2024-11-28T07:00:00Z"
        endDate: "2024-11-28T08:00:00Z"
        value: 3.6148611725737885
      - startDate: "2024-11-28T08:00:00Z"
        endDate: "2024-11-28T09:00:00Z"
        value: 3.3845733470415547
      - startDate: "2024-11-28T09:00:00Z"
        endDate: "2024-11-28T10:00:00Z"
        value: 3.8802064983793687
      - startDate: "2024-11-28T10:00:00Z"
        endDate: "2024-11-28T11:00:00Z"
        value: 0
      - startDate: "2024-11-28T11:00:00Z"
        endDate: "2024-11-28T12:00:00Z"
        value: 2.1121676936619718
      - startDate: "2024-11-28T12:00:00Z"
        endDate: "2024-11-28T13:00:00Z"
        value: 3.265223371478873
      - startDate: "2024-11-28T13:00:00Z"
        endDate: "2024-11-28T14:00:00Z"
        value: 0
      - startDate: "2024-11-28T14:00:00Z"
        endDate: "2024-11-28T15:00:00Z"
        value: 3.403887313275084
      - startDate: "2024-11-28T15:00:00Z"
        endDate: "2024-11-28T16:00:00Z"
        value: 12.050800004997775
      - startDate: "2024-11-28T16:00:00Z"
        endDate: "2024-11-28T17:00:00Z"
        value: 9.5380238060513
      - startDate: "2024-11-28T17:00:00Z"
        endDate: "2024-11-28T18:00:00Z"
        value: 0.2159055897887324
      - startDate: "2024-11-28T18:00:00Z"
        endDate: "2024-11-28T19:00:00Z"
        value: 2.5477071005917162
      - startDate: "2024-11-28T19:00:00Z"
        endDate: "2024-11-28T20:00:00Z"
        value: 2.6383312200619895
      - startDate: "2024-11-28T20:00:00Z"
        endDate: "2024-11-28T21:00:00Z"
        value: 2.7053401564261557
      - startDate: "2024-11-28T21:00:00Z"
        endDate: "2024-11-28T22:00:00Z"
        value: 7.169584584712996
      - startDate: "2024-11-28T22:00:00Z"
        endDate: "2024-11-28T23:00:00Z"
        value: 4.076731561707524
      - startDate: "2024-11-28T23:00:00Z"
        endDate: "2024-11-29T00:00:00Z"
        value: 0
  rbr:
    rbrCapable: true
  rooms: []
  energy_management:
    energyManager:
      available: false
      compatible: false
    energyManagementStatus:
      thermalStorage:
        domesticHotWater:
          available: false
          selected: false
        heatingBufferCylinder:
          available: false
          selected: true
  ship_self:
    ski: 2814f8d6622418f2bc3467b9076f3e3f8126f82d
    brand: Vaillant
    type: Gateway
    model: VR921
    spineEnabled: true
    spineEnabledStatus: DETERMINED
    spineCapable: true

[geeks-r-us]

I see same issue with

VR921 and flexoTHERM

There was an issue in the APP which also didn't synchronize the consumption data but now it is available in the app again.
Could it be a matter of syncronization of data between cloud and plugin because of the gap in the data?

[Woodside22]

I have the same issue, both heating and hot water consumption are missing, HA is reporting them as not present.

[napalmz]

Same here, using a MiGo Link with Saunier Duvall Heat pump.
Data were present until yesterday early morning

[gio-dot]

Same issue here. I have VR940f+Ecotech+Arotherm. Since december 5 all energy data are no longer working.

[Hagenncl]

Same issue with VR912+aroTHERM. But mine missing data started on december 13th:

[gio-dot]

Same issue here. I have VR940f+Ecotech+Arotherm. Since december 5 all energy data are no longer working.

Some time ago I restarted only VR940f but data was still missing. Yesterday i restarted all the devices (VR940f, Arotherm, Ecotech and 2 thermostats) and now data are ok.

[MauritsMonteyne]

@gio-dot just did a restart of my VR940 + reload of the integration and that fixed it for me. Thanks a lot.