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bug_report.md
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---
name: Bug report
about: Report a bug to help us improve
title: ''
labels: 'type: bug'
assignees: ''
---
<!-- NOTE: If you ignore this template, we will send it again and ask you to fill it out anyway. -->
**Have you read the [FAQ](https://bit.ly/ShakaFAQ) and checked for duplicate open issues?**
**What version of Shaka Player are you using?**
**Can you reproduce the issue with our latest release version?**
**Can you reproduce the issue with the latest code from `main`?**
**Are you using the demo app or your own custom app?**
**If custom app, can you reproduce the issue using our demo app?**
**What browser and OS are you using?**
**For embedded devices (smart TVs, etc.), what model and firmware version are you using?**
**What are the manifest and license server URIs?**
<!-- NOTE:
You can send the URIs to <[email protected]> instead,
but please use GitHub and the template for the rest.
A copy of the manifest text or an attached manifest will **not** be
enough to reproduce your issue, and we **will** ask you to send a
URI instead. You can copy the URI of the demo app to send us the
exact asset, licence server, and settings you have selected there.
-->
**What configuration are you using? What is the output of `player.getConfiguration()`?**
<!-- NOTE:
You can censor URLs to keep them private, but include them in the email. You
can also use JSON.stringify(obj, null, 2) to print nicely on platforms that
don't print objects well in the console. DON'T SEND '[object Object]'!
-->
**What did you do?**
<!-- Steps to reproduce the bug -->
**What did you expect to happen?**
**What actually happened?**
<!-- A clear and concise description of what the bug is -->
<!-- If applicable, you may add screenshots to help explain your problem. -->