universal viewer fails to display images

[elrayle]

Descriptive summary

Testing locally and on nurax-dev, the universal viewer on the work show page fails to display images.

Expected behavior

On the work show page, a generic work with an image displays the image in the universal viewer.

Actual behavior

On the work show page, a generic work with an image has the universal viewer, but it won't display the image.

on nurax-dev...

on localhost... there is a spinning icon instead of the "Your log-in attempt did not appear to be successful." message.

Log message...

Started GET "/images/kw52j805z%2Ffiles%2F08a44c10-bbf2-4dcc-ac7a-e59f2eba5421/info.json" for ::1 at 2022-03-17 16:23:50 -0400
Processing by Riiif::ImagesController#info as JSON
  Parameters: {"model"=>"riiif/image", "id"=>"kw52j805z/files/08a44c10-bbf2-4dcc-ac7a-e59f2eba5421"}
  Hyrax::Feature Load (0.2ms)  SELECT  "hyrax_features".* FROM "hyrax_features" WHERE "hyrax_features"."key" = $1 ORDER BY "hyrax_features"."id" ASC LIMIT $2  [["key", "read_only"], ["LIMIT", 1]] 
~/hyrax/app/controllers/concerns/hyrax/controller.rb:140
  User Load (0.2ms)  SELECT  "users".* FROM "users" WHERE "users"."id" = $1 ORDER BY "users"."id" ASC LIMIT $2  [["id", 1], ["LIMIT", 1]]
~/hyrax/app/services/hyrax/iiif_authorization_service.rb:11
Usergroups are ["public", "admin", "registered"]
  Hyrax::Feature Load (0.1ms)  SELECT  "hyrax_features".* FROM "hyrax_features" WHERE "hyrax_features"."key" = $1 ORDER BY "hyrax_features"."id" ASC LIMIT $2  [["key", "transfer_works"], ["LIMIT", 1]]
~/hyrax/app/models/concerns/hyrax/ability.rb:189
  Hyrax::Feature Load (0.1ms)  SELECT  "hyrax_features".* FROM "hyrax_features" WHERE "hyrax_features"."key" = $1 ORDER BY "hyrax_features"."id" ASC LIMIT $2  [["key", "proxy_deposit"], ["LIMIT", 1]]
~/hyrax/app/models/concerns/hyrax/ability.rb:195
Riiif resolved kw52j805z/files/08a44c10-bbf2-4dcc-ac7a-e59f2eba5421 to http://localhost:8984/rest/dev/kw/52/j8/05/kw52j805z/files/08a44c10-bbf2-4dcc-ac7a-e59f2eba5421
Riiif downloaded http://localhost:8984/rest/dev/kw/52/j8/05/kw52j805z/files/08a44c10-bbf2-4dcc-ac7a-e59f2eba5421 (9.5ms)
Completed 404 Not Found in 25ms (Views: 0.2ms | ActiveRecord: 0.6ms)

Steps to reproduce the behavior

1. Navigate to: Dashboard -> Work
2. Click button: Add new work
3. Add required metadata
4. Add an image file
5. Save

This will forward to the work show page. Wait a few minutes for jobs to complete and refresh the page. The universal viewer will appear, but the image will not be shown in the viewer.

Related work

PR #5540
Issue #5504

[elrayle]

I checked locally for the image file and the thumbnail. The image file uploaded to tmp/uploads/hyrax/uploaded_file/file/_A_NUMBER_/my_image.jpg.

I expected a thumbnail at tmp/derivatives based on Hyrax.config.derivatives_path. That directory doesn't exist.

>> Hyrax.config.derivatives_path
=> #<Pathname:..._hyrax_app_/tmp/derivatives>

[elrayle]

When I added a child work that also has an image file to a work that already had an image, a 'thumbnail' (or at least a smaller version of the images) of each image appears in the sidebar of the viewer, but the main area that usually shows a large version of the images still shows the error message.

[elrayle]

Ended up that fits was not properly configured on nurax-dev. Updated the ENV['FITS_PATH'] var to include the full path to fits and characterization started working again.