Attempting to reconnect message

[cwilligv]

Hi,
I'm running a shiny app with R server on google cloud run and every 15 secs aproximately I get this message on the lower left side of the screen.

Is there a way to remove it or set up the time it appears?

I've found this post where they attempt to remove it but the solution requires to modify the shiny-server-client.min.js file which I'd prefer not to.

[philibe]

15 secondes is a very short duration: therefore IMHO the issue is elsewhere in your application.

[cwilligv]

Thanks @philibe but I didn’t quite understand your point about the 15 seconds and what makes you think the issue is somewhere in my app. As far as I can see I don’t have control over that message at all, it comes while I’m working on the app. It’s like a background process that runs every 15 secs.

[philibe]

There is often timeout even in shiny, but in this case of short duration it could not be a simple timeout.

In others terms you are trying to hide the message but not to resolve the cause: it's not normal to be disconnected every 15 seconds.

• Maybe it's the windows or linux server
• Maybe it's the database server
• Maybe it's the shiny server
• Maybe it's in the R code
• Maybe the API from Google Map

etc...

The application timeout in shiny server is 60 seconds.

https://docs.posit.co/shiny-server/#application-timeouts

[FSanto001]

Hi did you manage to find the solution

[cwilligv]

There is often timeout even in shiny, but in this case of short duration it could not be a simple timeout.

In others terms you are trying to hide the message but not to resolve the cause: it's not normal to be disconnected every 15 seconds.

• Maybe it's the windows or linux server
• Maybe it's the database server
• Maybe it's the shiny server
• Maybe it's in the R code
• Maybe the API from Google Map

etc...

The application timeout in shiny server is 60 seconds.

https://docs.posit.co/shiny-server/#application-timeouts

Thanks @philibe for the suggestions, I'll go through each and see what might be causing it, it could one by itself or in combination, who knows. Will update with results later.

Cheers.

[cwilligv]

Hi did you manage to find the solution

No I haven't @FSanto001. Luckily my client is patient and this doesn't bother them too much but it does to me :) so I'm keen to find a solution or workaround.
Can you share your setup and how is it happening to you? do you see the same messages in the dev console as me?

Cheers.