15R3 only has two colors (red and green)

[WangZiyueAiden]

System information

• Distribution name: Ubuntu
• Distribution version: 20.04
• Python3 version: 3.8.5
• akbl version: akbl -v 2019.05.26
• Computer model: 15R3
• Daemon status: akbl --daemon-is-on True

Bug description

I only have two colors: red and green. For example, if I set it to be blue, it will still be green.

[martin-mmaus]

I have the same problem, only Red was fine. Blue looks like green, Purple looks like light orange, Green looks like red. Any color of the palette looks like red or green. I can't get any blue or purple.

Ubuntu Studio 21.04
Python 3 .85
AKBL 2019.05.26
alienware 15 R3

martin@martin-alienware15r3:~$ lsusb -D /dev/bus/usb/001/002
Device: ID 187c:0530 Alienware Corporation AW1517
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 0.02
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x187c Alienware Corporation
idProduct 0x0530
bcdDevice 0.00
iManufacturer 1 Alienware
iProduct 2 AW1517
iSerial 3 03.00
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0029
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.01
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 56
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x000a 1x 10 bytes
bInterval 10

[trupus]

Hi, I am facing the same problem. Additionally the power-button (alienware logo) is blinking with the same green color and green-yellow.

• OS: Arch Linux x86_64
• Host: Alienware 15 R3 1.7.0
• Kernel: 5.13.12-arch1-1
• Python version: 3.9.6
• akbl version: 2019.05.26

---

sudo lsusb -D /dev/bus/usb/001/002

returns

Device: ID 187c:0530 Alienware Corporation AW1517
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               0.02
  bDeviceClass            0
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0x187c Alienware Corporation
  idProduct          0x0530
  bcdDevice            0.00
  iManufacturer           1 Alienware
  iProduct                2 AW1517
  iSerial                 3 03.00
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0029
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0
      bInterfaceProtocol      0
      iInterface              0
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.01
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      56
          Report Descriptor: (length is 56)
            Item(Global): Usage Page, data= [ 0x00 0xff ] 65280
                            (null)
            Item(Local ): Usage, data= [ 0x01 ] 1
                            (null)
            Item(Main  ): Collection, data= [ 0x01 ] 1
                            Application
            Item(Global): Usage Page, data= [ 0x0c ] 12
                            Consumer
            Item(Local ): Usage, data= [ 0x06 ] 6
                            (null)
            Item(Main  ): Collection, data= [ 0x02 ] 2
                            Logical
            Item(Local ): Usage Minimum, data= [ 0x00 ] 0
                            Unassigned
            Item(Local ): Usage Maximum, data= [ 0x66 ] 102
                            Still
            Item(Global): Logical Minimum, data= [ 0x00 ] 0
            Item(Global): Logical Maximum, data= [ 0x01 ] 1
            Item(Global): Report ID, data= [ 0x01 ] 1
            Item(Global): Report Size, data= [ 0x08 ] 8
            Item(Global): Report Count, data= [ 0x0b ] 11
            Item(Main  ): Input, data= [ 0x02 ] 2
                            Data Variable Absolute No_Wrap Linear
                            Preferred_State No_Null_Position Non_Volatile Bitfield
            Item(Main  ): End Collection, data=none
            Item(Global): Usage Page, data= [ 0x14 ] 20
                            Alphanumeric Display
            Item(Local ): Usage, data= [ 0x2b ] 43
                            Character Report
            Item(Main  ): Collection, data= [ 0x02 ] 2
                            Logical
            Item(Local ): Usage Minimum, data= [ 0x01 ] 1
                            Alphanumeric Display
            Item(Local ): Usage Maximum, data= [ 0x66 ] 102
                            (null)
            Item(Global): Logical Minimum, data= [ 0x00 ] 0
            Item(Global): Logical Maximum, data= [ 0x01 ] 1
            Item(Global): Report ID, data= [ 0x02 ] 2
            Item(Global): Report Size, data= [ 0x08 ] 8
            Item(Global): Report Count, data= [ 0x0b ] 11
            Item(Local ): Usage, data= [ 0x2c ] 44
                            Display Data
            Item(Main  ): Output, data= [ 0x02 ] 2
                            Data Variable Absolute No_Wrap Linear
                            Preferred_State No_Null_Position Non_Volatile Bitfield
            Item(Main  ): End Collection, data=none
            Item(Main  ): End Collection, data=none
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x000a  1x 10 bytes
        bInterval              10
Device Status:     0x0000
  (Bus Powered)

I can help with debugging, if you can advise me with the steps I should take.