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The SIP2 connexion for Cantook fails most of the time #2462

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iGormilhit opened this issue Oct 14, 2021 · 1 comment
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The SIP2 connexion for Cantook fails most of the time #2462

iGormilhit opened this issue Oct 14, 2021 · 1 comment
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@jma @iGormilhit
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bug (critical) Blocking issue, should be fixed ASAP bug Breaks something but is not blocking production Issue specifically spotted on the production server

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@iGormilhit
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Describe the bug

As as user tries to log in to the Cantook service with the RERO ILS credentials (through the SIP2 authentication service), most of the time, the connexion fails with "Impossible de se connecter au serveur d'authentification."

To Reproduce

  1. Go to https://mediatheque-valais.cantookstation.eu/sip2_sign_in.
  2. Log in with a valid RERO ILS (RERO+ VS) account.
  3. See the error.

Expected behavior

The log in process should succeed.

Context
@iGormilhit iGormilhit added bug (critical) Blocking issue, should be fixed ASAP bug Breaks something but is not blocking production Issue specifically spotted on the production server labels Oct 14, 2021
@iGormilhit
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Verification is going on with Cantook.

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@jma jma

@iGormilhit iGormilhit

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bug (critical) Blocking issue, should be fixed ASAP bug Breaks something but is not blocking production Issue specifically spotted on the production server
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@jma @iGormilhit @pronguen