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Big gap between comment box and comments #46

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sergioschuler opened this issue Jan 2, 2014 · 12 comments
Closed

Big gap between comment box and comments #46

sergioschuler opened this issue Jan 2, 2014 · 12 comments

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@sergioschuler
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There is a weird big gap between comment box and the first comment:

screenshot on 1 2 2014 at 11 10 38 am

@raamdev
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raamdev commented Jan 2, 2014

It looks like you're using Disquis or something similar. If so, could you please let me know what plugin and what plugin version? Did you make any modifications to the theme files?

@sergioschuler
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No modifications whatsoever, my comments are from Jetpack comments

@raamdev
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raamdev commented Jan 2, 2014

I just activated JetPack comments and I'm not seeing the big gap that you see. I do, however, see the big gap that you're referring to when I visit one of your posts. What's also weird is that on your site, I don't see the green "Share a comment" button that should be hiding the comment form.

Here's what things look like on my local dev site with JetPack Comments enabled:

screen shot 2014-01-02 at 2 27 56 pm

Clicking the 'Share a comment' button reveals the JetPack comment form:

screen shot 2014-01-02 at 2 28 08 pm

And clicking in the comment box expands the comment form to show the other fields:

screen shot 2014-01-02 at 2 28 19 pm

Any idea why that green 'Share a comment' button disappeared on your site?

@raamdev
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raamdev commented Jan 2, 2014

It might be a plugin that you're running that's causing a conflict with the theme. Any chance you could try disabling plugins one-by-one to see if any of those are the culprit? Barring that, could you give me a list of plugins you're running?

@sergioschuler
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Just discovered that it seems to be caused by W3 Total Cache plugin.

Besides disabling it, any ideas on how to proceed?

My plugins list:

Google Analyticator
Jetpack by WordPress.com
W3 Total Cache
WordPress SEO

@sergioschuler
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I disabled minifying in W3 Total Cache and it seems to be working. So I believe that's the culprit!

@raamdev
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raamdev commented Jan 2, 2014

It looks like this is a known issue with W3TC (see here for notes from other users having trouble with W3TC and jQuery). Besides switching to another caching plugin (I personally recommend Quick Cache, but then I'm slightly biased), you should be able to continue using W3TC if you simply disable the Minify option:

screen shot 2014-01-02 at 3 33 55 pm

@raamdev raamdev closed this as completed Jan 2, 2014
@raamdev
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raamdev commented Jan 2, 2014

I missed the part of your last comment that said "I disabled minifying"; ha. ;) Anyway, yes, disabling minifying should do the trick. Thanks for reporting this! I've added a note to the README.md file about this.

@manishsuwal
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(I personally recommend Quick Cache, but then I'm slightly biased)

Even if you're biased, does Quick Cache load and work faster than W3TC? If so, I'll switch from W3TC to Quick Cache.

I always take your recommendation by heart @raamdev :-)

@raamdev
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raamdev commented Jan 5, 2014

@manishsuwal Yes, Quick Cache runs great. I personally find it more stable and less prone to error (user error or otherwise) than W3TC. Check out Quick Cache here: http://www.websharks-inc.com/product/quick-cache/

@manishsuwal
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@raamdev I just uploaded + activated the Quick Cache plugin and got this error:

screen shot 2014-01-06 at 10 59 30 am

@raamdev
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raamdev commented Jan 6, 2014

Yes, Quick Cache requires PHP v5.3 or higher. I recommend contacting your web host and asking them to upgrade.

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