OS X: "Device protected" after install. No setup GUI is launched. Device is not registered (HS:node-no-gui-bug)

[ghost]

sudo /usr/lib/prey/current/bin/prey config gui needs to be launched manually. Currently affecting Prey 1.3.3 on OS X 10.10.

[ghost]

Two different console logs for the installer, from two different users:

[tomas]

In both cases the installer failed to launch the GUI?

[ghost]

Yes. Both cases. Hopefully I'll be posting new console logs from other affected users.

[ghost]

I don't think that this could be the source of every issue, but what if:

1. Prey was previously installed.
2. The device was deleted from the user's Prey account.
3. Prey wasn't unistalled from the system.
4. You install Prey.

Should't the installer read the old prey.conf file and keep it? This means that the GUI wouldn't be launched, and the device wouldn't be created on the user's Prey account. These are the exact symptoms here, except for the few computes that didn't have Prey previously installed, according to the affected users.

Also, doesn't uninstalling Prey keep the old prey.conf file?

[ghost]

This just in! The user had never installed Prey before.

$ sudo rm /etc/prey/prey.conf && /usr/lib/prey/current/lib/conf/gui/mac/PreyConfig.app/Contents/MacOS/prey-config.py
2014-12-16 12:19:06.775 Python[20161:1107] <type 'exceptions.ValueError'>: No closing quotation
2014-12-16 12:19:06.776 Python[20161:1107] (
0 CoreFoundation 0x00007fff8ea3525c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff946cce75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8ea34e09 -[NSException raise] + 9
3 _objc.so 0x000000010ff80626 PyObjCFFI_MakeClosure + 2197
4 libffi.dylib 0x00007fff9329fa1f ffi_closure_unix64_inner + 509
5 libffi.dylib 0x00007fff9329f11e ffi_closure_unix64 + 70
6 AppKit 0x00007fff8c5930de -[NSControl sendAction:to:] + 86
7 AppKit 0x00007fff8c5dfc4d -[NSCell _sendActionFrom:] + 128
8 AppKit 0x00007fff8c5f9655 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2316
9 AppKit 0x00007fff8c5f8a27 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 487
10 AppKit 0x00007fff8c5f813d -[NSControl mouseDown:] + 706
11 AppKit 0x00007fff8c579a58 -[NSWindow sendEvent:] + 11296
12 AppKit 0x00007fff8c5185d4 -[NSApplication sendEvent:] + 2021
13 AppKit 0x00007fff8c3689f9 -[NSApplication run] + 646
14 libffi.dylib 0x00007fff9329ef9c ffi_call_unix64 + 76
15 ??? 0x00007fd23ecbc810 0x0 + 140540973402128
)

I hope it helps.

[tomas]

This was fixed on the v1.3.4 release.

[ghost]

Thanks for the good news. Affected users were notified 👍