diff --git a/lib/agent/ack.js b/lib/agent/ack.js
new file mode 100644
index 000000000..2fc77c503
--- /dev/null
+++ b/lib/agent/ack.js
@@ -0,0 +1,28 @@
+const storage = require('./utils/storage');
+const ackType = 'ack';
+
+const existKeyAckInJson = (json) => {
+  //eslint-disable-next-line no-prototype-builtins
+  if (json.hasOwnProperty('ack_id')) {
+    return true;
+  }
+  return false;
+};
+const existKeyIdInJson = (json) => {
+  //eslint-disable-next-line no-prototype-builtins
+  if (json.hasOwnProperty('id')) {
+    return true;
+  }
+  return false;
+};
+
+exports.processAck = (json, cb) => {
+  if (!existKeyAckInJson(json)) {
+    return cb(new Error('there is no key ack_id in the json'));
+  }
+  return cb(null, {
+    ack_id: json.ack_id,
+    type: ackType,
+    id: existKeyIdInJson(json) ? json.id : ''
+  });
+};
diff --git a/lib/agent/actions.js b/lib/agent/actions.js
index 1e66e6e7a..cd149f84e 100644
--- a/lib/agent/actions.js
+++ b/lib/agent/actions.js
@@ -5,8 +5,6 @@ var join    = require('path').join,
 var actions = {},
     running = {};
 
-var actions_path = __dirname + '/actions';
-
 var load_action = function(type, name) {
   var file = join(__dirname, type + 's', name);
   try {
diff --git a/lib/agent/plugins/control-panel/websockets/index.js b/lib/agent/plugins/control-panel/websockets/index.js
index a1d9e35bf..a05b5159c 100644
--- a/lib/agent/plugins/control-panel/websockets/index.js
+++ b/lib/agent/plugins/control-panel/websockets/index.js
@@ -1,3 +1,4 @@
+/* eslint-disable indent */
 const WebSocket = require('ws');
 const HttpsProxyAgent = require('https-proxy-agent');
 const { v4: uuidv4 } = require('uuid');
@@ -9,6 +10,8 @@ const fileretrieval = require('../../../actions/fileretrieval');
 const triggers = require('../../../actions/triggers');
 const storage = require('../../../utils/storage');
 const errors = require('../api/errors');
+const ack = require('../../../ack');
+
 const common = require('../../../common');
 
 const logger = common.logger.prefix('websockets');
@@ -28,6 +31,7 @@ let emitter;
 let setAliveTimeInterval = null;
 let setIntervalWSStatus = null;
 let notifyActionInterval = null;
+let notifyAckInterval = null;
 let getStatusInterval = null;
 let idTimeoutToCancel;
 let websocketConnected = false;
@@ -36,9 +40,12 @@ let countNotConnectionProxy = 0;
 
 const startupTimeout = 5000;
 const heartbeatTimeout = 120000 + 1000;
+const retriesMax = 10;
+const retriesMaxAck = 4;
 
 exports.re_schedule = true;
 exports.responses_queue = [];
+exports.responsesAck = [];
 
 const propagateError = (message) => {
   hooks.trigger('error', new Error(message));
@@ -72,6 +79,96 @@ const retryQueuedResponses = () => {
   });
 };
 
+const retryAckResponses = () => {
+  if (exports.responsesAck.length === 0) return;
+
+  exports.responsesAck.forEach((respoAck) => {
+    exports.notifyAck(
+      respoAck.ack_id,
+      respoAck.type,
+      respoAck.id,
+      respoAck.send,
+      respoAck.retries,
+    );
+  });
+};
+
+const setValuesToJsonInAckArray = (ackId) => {
+  const index = exports.responsesAck.findIndex((x) => x.ack_id === ackId);
+  if (index >= 0) {
+    exports.responsesAck[index].sent = true;
+  }
+};
+
+const setValueRetriesToJsonInAckArray = (ackId) => {
+  const index = exports.responsesAck.findIndex((x) => x.ack_id === ackId);
+  if (index >= 0) {
+    exports.responsesAck[index].retries += 1;
+  }
+};
+
+exports.sendAckToServer = (sendToWs) => {
+  try {
+    if (!ws || !ws.readyState || ws.readyState !== 1) return;
+    const toSend = { ack_id: sendToWs.ack_id, type: sendToWs.type };
+      ws.send(JSON.stringify(toSend));
+      setValuesToJsonInAckArray(sendToWs.ack_id);
+  } catch (error) {
+    logger.error('error to send ack:', JSON.stringify(error));
+  }
+};
+
+const removeAckFromArray = (ackId) => {
+  exports.responsesAck = exports.responsesAck.filter((x) => x.ack_id !== ackId);
+};
+
+exports.notifyAck = (ackId, type, id, sent, retries = 0) => {
+  if (retries >= retriesMaxAck) {
+    removeAckFromArray(ackId);
+    return;
+  }
+  if (id && id !== '') {
+    const ackResponseSent = exports.responsesAck.filter((x) => x.id === id
+    && x.sent === true);
+    if (ackResponseSent.length === 0) {
+      const ackResponse = exports.responsesAck.filter((x) => x.id === id
+      && x.sent === false);
+      if (ackResponse.length > 0) {
+        ackResponse[0].retries += 1;
+        exports.sendAckToServer(ackResponse[0]);
+      }
+    } else {
+      setValueRetriesToJsonInAckArray(ackId);
+    }
+  } else {
+    const ackResponse = exports.responsesAck.filter((x) => x.ack_id === ackId
+    && x.sent === false);
+    if (ackResponse.length > 0) {
+      ackResponse[0].retries += 1;
+      exports.sendAckToServer(ackResponse[0]);
+    } else {
+      setValueRetriesToJsonInAckArray(ackId);
+    }
+  }
+};
+
+const processAcks = (arr) => {
+  if (arr.forEach) {
+    arr.forEach((el) => {
+      ack.processAck(el, (err, sendToWs) => {
+        if (err) return;
+        exports.responsesAck.push({
+          ack_id: sendToWs.ack_id,
+          type: sendToWs.type,
+          id: sendToWs.id,
+          sent: false,
+          retries: 0,
+        });
+      });
+    });
+  }
+};
+
 const processCommands = (arr) => {
   if (arr.forEach) {
     arr.forEach((el) => {
@@ -90,6 +187,7 @@ const updateStoredConnection = (newStoredTime) => {
 };
 
 const clearAndResetIntervals = (aliveTimeReset = false) => {
+  if (notifyAckInterval) clearInterval(notifyAckInterval);
   if (notifyActionInterval) clearInterval(notifyActionInterval);
   if (getStatusInterval) clearInterval(getStatusInterval);
   if (setIntervalWSStatus) clearInterval(setIntervalWSStatus);
@@ -171,6 +269,7 @@ const loadServer = () => {
 exports.startWebsocket = () => {
   clearAndResetIntervals();
   notifyActionInterval = setInterval(retryQueuedResponses, 5000); // <-revisar el tiempo
+  notifyAckInterval = setInterval(retryAckResponses, 4 * 1000);
   getStatusInterval = setInterval(getStatusByInterval, 5 * 60 * 1000);
   setIntervalWSStatus = setInterval(exports.heartbeat, 20000);
   const proxy = config.get('control-panel.try_proxy');
@@ -212,12 +311,15 @@ exports.startWebsocket = () => {
     ws.on('open', () => {
       pingInterval = setInterval(() => { ws.ping(); }, 60000);
       exports.notify_status(status);
+
       storage.do('all', { type: 'responses' }, (errs, actions) => {
         if (!actions || typeof actions === 'undefined') return;
+
         if (actions.length === 0 || errs) return;
+
         if (Array.isArray(actions)) {
           exports.responses_queue = actions.map((element) => ({
-            reply_id: `${element.action_id}`, // id de la acción
+            reply_id: `${element.action_id}`,
             type: 'response',
             out: element.out,
             error: element.error,
@@ -229,7 +331,7 @@ exports.startWebsocket = () => {
           }));
         } else {
           exports.responses_queue.push({
-            reply_id: `${actions.action_id}`, // id de la acción
+            reply_id: `${actions.action_id}`,
             type: 'response',
             out: actions.out,
             error: actions.error,
@@ -264,6 +366,7 @@ exports.startWebsocket = () => {
         const len = parsedData.length;
         if (len && len > 0) {
           processCommands(parsedData);
+          processAcks(parsedData);
         }
         return 0;
       }
@@ -293,7 +396,7 @@ exports.startWebsocket = () => {
 
 exports.notify_action = (status, id, action, opts, err, out, time, respId, retries = 0) => {
   if (!id || id === 'report' || action === 'triggers' || action === 'geofencing') return;
-  if (retries >= 10) {
+  if (retries >= retriesMax) {
     storage.do('del', { type: 'responses', id: respId });
     exports.responses_queue = exports.responses_queue.filter((x) => x.id !== respId);
     return;
diff --git a/test/lib/agent/ack.js b/test/lib/agent/ack.js
new file mode 100644
index 000000000..e3376cdb5
--- /dev/null
+++ b/test/lib/agent/ack.js
@@ -0,0 +1,54 @@
+const {
+  describe, it, before, after,
+} = require('mocha');
+const should = require('should');
+const sinon = require('sinon');
+const ack = require('../../../lib/agent/ack');
+const websocket = require('../../../lib/agent/plugins/control-panel/websockets');
+
+describe('validation ack acknowledge', () => {
+  describe('validation if json is valid', () => {
+    it('there is no key ack_id in the json', (done) => {
+      ack.processAck({}, (err) => {
+        should.exist(err);
+        err.message.should.containEql('there is no key ack_id in the json');
+        done();
+      });
+    });
+  });
+  describe('validation if json is valid', () => {
+    it('process ack and register', (done) => {
+      ack.processAck({
+        ack_id: '3', type: 'ack', id: '1234',
+      }, (err, registeredJson) => {
+        should.not.exist(err);
+        JSON.stringify(registeredJson).should.equal(JSON.stringify({
+          ack_id: '3', type: 'ack', id: '1234',
+        }));
+        done();
+      });
+    });
+  });
+  describe('send to server ack', () => {
+    let websocketStub = null;
+    websocket.responsesAck.push({
+      ack_id: '3',
+      type: 'ack',
+      id: '1',
+      sent: false,
+      retries: 0,
+    });
+    before(() => {
+      websocketStub = sinon.stub(websocket, 'sendAckToServer').callsFake(() => '');
+    });
+
+    after(() => {
+      websocketStub.restore();
+    });
+
+    it('notify ack', (done) => {
+      websocket.notifyAck('3,', 'ack', false, 0);
+      done();
+    });
+  });
+});