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[BUG] Bulk printing PDF attachements not working. keeps loading untill php timeout limit is reached (even if you make it 4000 seconds) which makes no sense. #379

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BlueRayNL opened this issue Jan 29, 2024 · 2 comments

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@BlueRayNL
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To Reproduce
Steps to reproduce the behavior:

  1. Go to 'shipments tab in magento'
  2. Click on 'bulk select 20 orders.'
  3. in the action menu click on PDF-shipments

Expected result
A clear and concise description of what you expected to happen.

Bulk document of PDF's with all 20 shipments.

Actual result
Keeps loading infinitly.

Workaround
NONE

Screenshots
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** Please complete the following information**

  • Magento version: 2.4.2
  • PHP version: 7.4.33
  • TIG PostNL version: 1.13.1
@BlueRayNL
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can someone reply from tig ????

@JorisPostNL
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JorisPostNL commented Feb 5, 2024

Hi @BlueRayNL, thank you for your inquiry.

Kindly note the function you are referring to is native to Magento 2 and not handled by our plug-in. To be sure our plug-in isn't factoring in in an unexpected way we tried to reproduce the issue following the steps you note and received PDF containing 20 pages of packing slips within a few seconds without any problems. If you have seen any signs on your side that our plug-in is somehow involved in this issue we'll gladly look into this again.

Edit: one of the developers in our plug-in development team has suggested that perhaps a reindex or database repair might solve this issue.

Kind regards, and good luck,
Joris
PostNL Support

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