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Deleting Outlook entries when I don't want them deleted #1691

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rschwedes opened this issue Aug 17, 2023 · 2 comments
Closed

Deleting Outlook entries when I don't want them deleted #1691

rschwedes opened this issue Aug 17, 2023 · 2 comments
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bug Something's not working right waiting fix confirmation Hotfix available for testing
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@rschwedes
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Checklist:-

  • Upgrade to the latest release (alpha if available) latest release
  • Reproduce the issue
  • Complete the information below
  • Provide your OGcalsync.log file (see how-to)

OGCS Version: v1.2.3.4
Edition: Installed / Portable
Sync Direction: G->O / O->G / O<->G

Bug Description
A clear and concise description of what the bug is.
When i run sync i am frequently being asked to delete 13 Outlook entries...yet i have not deleted them from google calendar not have i deleted them from an outlook calendar.
Each time i deny the deletion.
But the request to delete the same entries occurs again
Is there something i need to do?
Have I done something wrong?

Steps to Reproduce the Issue

  1. Go to...
  2. Click on...

Any other information
Any additional information that may help troubleshoot the issue.
📎 Attach your OGcalsync.log file.
OGcalsync.log

@rschwedes rschwedes added the bug Something's not working right label Aug 17, 2023
@phw198
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phw198 commented Aug 17, 2023

Hi - please take a look at guidance here for resolving.

BTW, I note from your logs that you are running the 2.10.1 alpha release which wasn't packaged quite right (issue #1684) - you might want to install it again to get the proper release: https://github.com/phw198/OutlookGoogleCalendarSync/releases/download/v2.10.1-alpha/OGCS_Setup.exe

@phw198 phw198 self-assigned this Aug 19, 2023
@phw198
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phw198 commented Aug 19, 2023

Been having more of a think about this and #1686 might have helped the penny drop on a fairly straight forward solution.

📦 If you're still encountering unwanted deletions, please try hotfix v2.10.1.2.zip (see instructions for applying).

After you get a deletion prompt and select No, it should then also cause the item to be synced again to the other calendar and no further deletion prompts received.

Let me know how you get on!

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