P100 Failed to connect

[turokhan]

Hi,

For some strange reason i cannot connect to my P100's. Just say the above.

Version 3 just came out and i had all hope, but alas, HA still refuses it. Might have to ditch the TAPOs and stick with my TUYA ones, as these connect without issue.

[dickmann]

same here. Were working fine before, now stopped working...

[stefanmairhofer]

Unfortunately i have same issue... with version 3 all P100 devices stopped working in HA

Update:
seems there is more likely an issue with the Plug itself. after unplugging, waiting for 30s and plug in again it work as usual.

[petretiandrea]

Fixed by 3.1.0

[turokhan]

Fixed by 3.1.0

no it doesn't. Just tried with 3.1 and it just says failed to connect.

[rjblake]

My plug lost connection with HA this morning at 04:20 and tried to reload integration, create new, etc. All I get is a 'Failed to Connect' message now. I can connect and control plug with Tapo app, but not this integration.

[ml0renz0]

Same as @rjblake, P100 version 2 here, latest HAOS from april 4th. Everything works fine in Tapo app but cannot add this one. It just says "Failed to connect"

Failed to setup cannot connect
Traceback (most recent call last):
  File "/config/custom_components/tapo/config_flow.py", line 314, in _async_get_device
    device = await connect(config=config, session=session)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/device_factory.py", line 43, in connect
    protocol = await _get_or_guess_protocol(config, session)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/device_factory.py", line 65, in _get_or_guess_protocol
    return await _guess_protocol(config, session)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/device_factory.py", line 102, in _guess_protocol
    raise InvalidAuthentication(config.host, config.device_type)
          ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/plugp100/new/errors/invalid_authentication.py", line 3, in __init__
    super(f"Invalid authentication error for ${host}, ${device_type}")
TypeError: super() argument 1 must be a type, not str

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/config/custom_components/tapo/config_flow.py", line 143, in async_step_user
    device = await self._async_get_device(user_input)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/tapo/config_flow.py", line 322, in _async_get_device
    raise CannotConnect from error
custom_components.tapo.errors.CannotConnect

[mattse-san]

Using v3.1.2 and successfully paired two P100 HW v2.0 (FW 1.2.5 Build 240411).
I get the exact same error log as ml0renz0 for the remaining 2 P100 which are also HW v2.0 and same FW.

Any idea what the problem could be?
Did you solve the issue in the meanwhile @ml0renz0 ?

[ml0renz0]

Sorry I didn't try again, switched to zigbee plugs as I wanted to keep everything local as much as I could.

[mattse-san]

After reading through #122 I realized that not only user name email must not contain upper case letters but also the password. As my password included an upper case letter I just changed it and afterwards the connect of P100 worked like a charm.... RTFM!!