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Failure to obtain Kerberos ticket doesn't block #2571

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sentry-io bot opened this issue Oct 8, 2024 · 1 comment
Open
1 task

Failure to obtain Kerberos ticket doesn't block #2571

sentry-io bot opened this issue Oct 8, 2024 · 1 comment
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area/fedora Related to Fedora ecosystem impact/high This issue impacts multiple/lot of users. kind/bug Something isn't working.

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@sentry-io
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sentry-io bot commented Oct 8, 2024

Sentry Issue: PCKT-002-PACKIT-SERVICE-8H6

Usage: osh-cli version-diff-build [options] <args>

osh-cli: error: You are not authenticated. Please obtain Kerberos ticket or specify username and password.

This was apparently a flake on the side of Fedora Infra (there were some networking changes / redeployments announced by Fabian on Slack). We have failed to obtain the Kerberos ticket, but at the same time, this problem was not blocking, i.e., the execution continued all the way to the running osh-cli which then failed because of the missing ticket.

We should be able to detect this issue in a better way, since it can indicate an outage or disruption on the Fedora Infra and also it could be raised from different jobs (e.g. Koji builds, Bodhi updates and sync-release actions require the Kerberos ticket to be present).

TODO:

  • Catch, retry, and re-raise (if needed) before running the osh-cli
@sentry-io sentry-io bot added area/fedora Related to Fedora ecosystem impact/high This issue impacts multiple/lot of users. kind/bug Something isn't working. labels Oct 8, 2024
@mfocko
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mfocko commented Oct 8, 2024

Looks like a flake, since the ticket has been obtained. However I would expect this to fail a bit sooner than on the osh-cli because of the missing Kerberos ticket.

@mfocko mfocko changed the title Cannot obtain Kerberos ticket Failure to obtain Kerberos ticket doesn't block Oct 10, 2024
@mfocko mfocko moved this from new to backlog in Packit Kanban Board Oct 17, 2024
@mfocko mfocko removed their assignment Oct 17, 2024
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Labels
area/fedora Related to Fedora ecosystem impact/high This issue impacts multiple/lot of users. kind/bug Something isn't working.
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