Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Slow network connection: Load timeout for modules #7964

Closed
elizavetaRa opened this issue Nov 14, 2022 · 2 comments
Closed

Slow network connection: Load timeout for modules #7964

elizavetaRa opened this issue Nov 14, 2022 · 2 comments
Assignees
Labels
Early-Adopter:CERN Priority:p2-high Escalation, on top of current planning, release blocker Type:Bug Something isn't working

Comments

@elizavetaRa
Copy link
Member

elizavetaRa commented Nov 14, 2022

Steps to reproduce

  1. in Chrome: switch on "slow 3G" in developer tools --> Network conditions
  2. Go to https://ocis.ocis-traefik.latest.owncloud.works/

Expected behaviour

The page should work with a slow network as well

Actual behaviour

The UI shows "Oops, something went wrong", console shows "Load timeout for modules"

Screenshot from 2022-11-14 16-56-07

Same repeated in cernbox with increased timeouts: There is a spinner that shows by loading of the app. By loading of the extensions the spinner disappears and on slow connection user only see the white screen. Here expected bahaviour would be to show the spinner by loading of the extensions

@elizavetaRa
Copy link
Member Author

Background: this happens to some CERNBox users, especially those working from other countries

@JammingBen JammingBen added the Type:Bug Something isn't working label May 23, 2024
@JammingBen JammingBen added the Priority:p3-medium Normal priority label May 23, 2024
@JammingBen JammingBen moved this from Qualification to Prio 3 or less in Infinite Scale Team Board May 23, 2024
@JammingBen JammingBen added Priority:p2-high Escalation, on top of current planning, release blocker and removed Priority:p3-medium Normal priority labels May 23, 2024
@JammingBen JammingBen moved this from Prio 3 or less to Prio 2 in Infinite Scale Team Board May 23, 2024
@JammingBen JammingBen self-assigned this May 27, 2024
@kulmann kulmann moved this from Prio 2 to Backlog in Infinite Scale Team Board May 27, 2024
@JammingBen JammingBen moved this from Backlog to In progress in Infinite Scale Team Board May 28, 2024
@JammingBen
Copy link
Contributor

Both PRs #10976 and owncloud/ocis#9287 massively increased loading times, I think we can close here.

There are still some follow-up issues we're planning to tackle:

@github-project-automation github-project-automation bot moved this from In progress to Done in Infinite Scale Team Board Jun 3, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Early-Adopter:CERN Priority:p2-high Escalation, on top of current planning, release blocker Type:Bug Something isn't working
Projects
Archived in project
Development

No branches or pull requests

2 participants