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special characters #9764

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Blisk opened this issue Jul 21, 2014 · 24 comments
Closed

special characters #9764

Blisk opened this issue Jul 21, 2014 · 24 comments
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@Blisk
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Blisk commented Jul 21, 2014

I have installed owncloud today but have some strange special characters, what can be wrong? I use centos 6.5
special characters

onemogoÄŤen.
mogoÄŤe
Ĺľelite

I have also problem with video, it doesn't play MP4 which is 700Mb large

@karlitschek
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Thanks a lot for your bug report.
Can you submit a full bug that includes the issue template please?
https://github.com/owncloud/core/blob/master/CONTRIBUTING.md

Thanks a lot.

Frank

@Blisk
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Blisk commented Jul 21, 2014

I didn't change any template or anything just downloaded recent owncloud and installed it, it is default template and when I open owncloud I get this strange characters.

About video you can test http://cloud.povej.net/public.php?service=files&t=65a4b53a8ff5930f95c9934454c41e9c

doesn't work video

@karlitschek
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I wanted to say that you should send a full bug report using our issue template.

@Blisk
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Blisk commented Jul 21, 2014

I am sorry but I really don't understand what I should do?
Is this not an bug reporting form?

@PVince81
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Please open this link: https://raw.githubusercontent.com/owncloud/core/master/issue_template.md
Then copy the contents, paste in a new comment.
Then fill the form.
Then submit.
Thanks.

@PVince81 PVince81 added the Bug label Jul 21, 2014
@Blisk
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Blisk commented Jul 21, 2014

Steps to reproduce

  1. opening owncloud
    2.
    3.

Expected behaviour

Tell us what should happen

Instead of these weird characters should be
ČŠĆĐŽ

Actual behaviour

Tell us what happens instead

instead I get
ÄŤen
ÄŤe
Ĺľ

Server configuration

Operating system:
centos 6.5
Web server:
Apache version 2.2.15
Database:
MySQL version 5.1.73
PHP version:
PHP 5.3.3
ownCloud version: (see ownCloud admin page)
6.0.4
Updated from an older ownCloud or fresh install:
fresh
List of activated apps:
activity
calendar
bookmark
contacts
deleted files
documents
share files
tasks
picture
update
version
video viewer
antivirus
notes
videos
The content of config/config.php:
$CONFIG = array (
'instanceid' => 'ocewert8c9db',
'passwordsalt' => 'XXXXXXXX',
'trusted_domains' =>
array (
0 => 'cloud.myweb.com',
),
'datadirectory' => 'html/owncloud/data',
'dbtype' => 'mysql',
'version' => '6.0.4.1',
'dbname' => 'owncloud',
'dbhost' => 'localhost',
'dbtableprefix' => 'oc_',
'dbuser' => 'XXXXXXXX',
'dbpassword' => 'XXXXXXXX',
'installed' => true,
'maxZipInputSize' => 1932735283.2,
'allowZipDownload' => true,

Insert your config.php content here
(Without the database password and passwordsalt)

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: yes/no
no

Client configuration

Browser:
firefox
Operating system:
win 7 64

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...

@PVince81
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Can you check what locales you have installed ?
You need to have the en_US.UTF8 locale installed so that special characters can work correctly:

@Blisk
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Blisk commented Jul 21, 2014

LANG="sl_SI.UTF-8"

@PVince81
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Try changing this to "en_US.UTF-8" system-wide and restart your Apache server.
Or at least the web server user need to have "en_US.UTF-8" set.

@Blisk
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Blisk commented Jul 21, 2014

OK thank you I will se this to english, that means language in ownclud will change to english?
now it is in my language with this veird fonts?

What about playing video?

@PVince81
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The language of the web UI will not change.
The "en_US.UTF-8" is only for the filesystem file and the internal processing of strings.

The language of ownCloud will stay for every user. The user can choose any language in their personal page.

@Blisk
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Blisk commented Jul 21, 2014

I changed in apache to HTTPD_LANG=${HTTPD_LANG-"en_US.UTF8"}
but nothing changes

@PVince81
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Try re-uploading the files.
Maybe the file names are still broken.

@DeepDiver1975
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Just to clarify: we require en_US.UTF-8 to be installed - no need to explicit set it somewhere.

@Blisk
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Blisk commented Jul 22, 2014

no, it is the same no changes

@icewind1991
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What's the charset of the database tables?

@Blisk
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Blisk commented Jul 23, 2014

utf8_unicode_ci

@Blisk
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Blisk commented Jul 24, 2014

I have checked today on server all is like ok, but still I have that strange characters

@Blisk
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Blisk commented Jul 24, 2014

OK Finally manage to find what was the problem, not locale or apache or anything, but php.ini have wrong charterset I set that to UTF-8 and now all works great.

@Blisk Blisk closed this as completed Jul 24, 2014
@DeepDiver1975
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Oh - great!

@karlitschek maybe we should add a server check for that?

@karlitschek
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yes. definitely.

@Blisk
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Blisk commented Jul 24, 2014

I also hope you can manage to made better viewer of shared pictures and videos, somethig like dropbox have. But still owncloud is really great.

@DeepDiver1975
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I also hope you can manage to made better viewer of shared pictures and videos, somethig like dropbox have. But still owncloud is really great.

This is open source - feel free to contribute!
The pictures app is in it's own repo at http://github.com/owncloud/gallery - join us!

@lock
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lock bot commented Aug 3, 2019

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@lock lock bot locked as resolved and limited conversation to collaborators Aug 3, 2019
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