Question about storage mode and attachments

[dyihoon90]

In this SDK's readme the following is mentioned:

Attachments are downloaded using S3 pre-signed URLs, with a expiry time of one hour. You must call decryptWithAttachments within this time window, or else the URL to the encrypted files will become invalid.

Is this one hour expiry relevant for Email mode only, or does it apply for using the webhook with Storage mode as well?

Thanks!

[mantariksh]

The one hour expiry is actually only relevant to storage mode, as webhooks are only available for storage mode. It has no relevance to email mode as email mode attachments are simply included as attachments in the email to the admin. Hope that helps!

[dyihoon90]

I see, thanks for the quick reply.
A follow-up question:
In storage mode, I understand the storage of form data is permanent. Is the storage of attachments permanent as well?

If it is permanent, what are the means to retrieve and decrypt the stored encrypted attachments afterwards.
e.g. Can we self-gen another S3 pre-signed URL to download the attachment?

Thanks!

[liangyuanruo]

@dyihoon90 we do store the attachments encrypted, however we currently don't offer any APIs to retrieve your own attachments only.

[vasanthsreeram]

@dyihoon90 we do store the attachments encrypted, however we currently don't offer any APIs to retrieve your own attachments only.

I am currently working on a project called Tiger Trail and it uses this SDK to retrieval the data. and some of the data is actually images and it would be super useful if the webhook actually sent the s3 link that can be used to retrieve the image from the s3 database, because if not I have to convert the unit8array to image and then store it at my own s3 bucket for easy retrieval