diff --git a/src/app/modules/submission/encrypt-submission/encrypt-submission.controller.ts b/src/app/modules/submission/encrypt-submission/encrypt-submission.controller.ts
index 0cc100b502..4cf91851a3 100644
--- a/src/app/modules/submission/encrypt-submission/encrypt-submission.controller.ts
+++ b/src/app/modules/submission/encrypt-submission/encrypt-submission.controller.ts
@@ -119,12 +119,12 @@ const submitEncryptModeForm: ControllerHandler<
       meta: logMeta,
       error: formPublicResult.error,
     })
-    const { statusCode } = mapRouteError(formPublicResult.error)
+    const { statusCode, errorMessage } = mapRouteError(formPublicResult.error)
     if (statusCode === StatusCodes.GONE) {
       return res.sendStatus(statusCode)
     } else {
       return res.status(statusCode).json({
-        message: form.inactiveMessage,
+        message: errorMessage,
       })
     }
   }
diff --git a/src/app/modules/submission/encrypt-submission/encrypt-submission.utils.ts b/src/app/modules/submission/encrypt-submission/encrypt-submission.utils.ts
index 503b6e0088..95994ae811 100644
--- a/src/app/modules/submission/encrypt-submission/encrypt-submission.utils.ts
+++ b/src/app/modules/submission/encrypt-submission/encrypt-submission.utils.ts
@@ -119,7 +119,8 @@ const errorMapper: MapRouteError = (
     case PrivateFormError:
       return {
         statusCode: StatusCodes.NOT_FOUND,
-        errorMessage: error.message,
+        errorMessage:
+          'This form has been taken down. For assistance, please contact the person who asked you to fill in this form.',
       }
     case CaptchaConnectionError:
       return {