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Reports aren't handling 'in credit' orders accurately #335

Open
Tracked by #182
sstead opened this issue Aug 17, 2018 · 1 comment
Open
Tracked by #182

Reports aren't handling 'in credit' orders accurately #335

sstead opened this issue Aug 17, 2018 · 1 comment
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bug-s3 The bug is stopping a critical or non-critical feature but there is a usable workaround.

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@sstead
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sstead commented Aug 17, 2018

Description

Reports aren't handling orders that are in credit well... as a start...

  • The OC Customer Totals report shows ‘in credit’ orders as Not Paid.
  • The OC payment Methods report isn’t very consistent in what amount it shows

Found while testing openfoodfoundation/openfoodnetwork#2273 ,
test notes https://docs.google.com/document/d/10lqelt6b0AEF6nhFSj0FII8ks8K3rv4beWZtcBfV_8M/edit#

Expected Behavior

I should be able to rely on reports to give accurate info.

Actual Behavior

image

image

Steps to Reproduce

  1. Create an order and pay for it with Stripe.
  2. Adjust the order so it becomes 'in credit'
  3. Use the refund functionality to refund part of all of an order
  4. See reports and check for accuracy of how refunded orders are handled.

Context

As a user i might want to refund stripe payments from OFN. This shouldn't impact on the accuracy of my reports.

Severity

s3

Your Environment

Chrome, PC, 1.18.0, Aus production

@kirstenalarsen
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This is connected to openfoodfoundation/openfoodnetwork#5208

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Labels
bug-s3 The bug is stopping a critical or non-critical feature but there is a usable workaround.
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Status: Feature requests
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4 participants