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[Checkout] Remove redirection to homepage when checking out in shops that 'display only shopfront' #271

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audez opened this issue Sep 4, 2022 · 0 comments
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Feature Request Feature request / too big for Papercut S3. Checkout All issues that are part of ShopperEx. > Checkout

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@audez
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audez commented Sep 4, 2022

What is the need / problem?

The UX when clicking the "Checkout" button on shops that display only shopfronts is not very friendly.

The fact of being kicked out of the shopfront page and redirected to the homepage is tough, and the error message "The hub you have selected is temporarily closed for orders. Please try again later.” doesn't help much.

Which type of users does this problem affect (and how many, if known)?

- Shoppers

Potential solutions that will solve the problem ?[[brainstorming to list feature candidates]

Stay on shopfront instead of redirecting to homepage, and change error message to “ This is a display only shop, you won't be able to order. Please contact the shop owner for more info.”

Connected wishlist and discovery discussions* [list precedent discussions]

Has been mentioned in this comment.
The ideal thing would be to create a proper "Display only shopfront" feature, as it has been discussed here or here
But in the meantime, this solution could help improving the experience.

Additional context

“Display only shopfront” option is described in the user guide. It can be achieved by setting all payment methods to "backoffice only".

@sigmundpetersen sigmundpetersen changed the title Remove redirection to homepage when checking out in shops that 'display only shopfront' [Checkout] Remove redirection to homepage when checking out in shops that 'display only shopfront' Nov 9, 2022
@sigmundpetersen sigmundpetersen added the S3. Checkout All issues that are part of ShopperEx. > Checkout label Nov 14, 2022
@RachL RachL added the Feature Request Feature request / too big for Papercut label Apr 14, 2023
@github-project-automation github-project-automation bot moved this to Candidates in Wishlist Board Feb 28, 2024
@RachL RachL moved this from Candidates to Feature requests in Wishlist Board Feb 28, 2024
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Labels
Feature Request Feature request / too big for Papercut S3. Checkout All issues that are part of ShopperEx. > Checkout
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