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Failing authentication in Stripe SCA displays an informative but less readable/user friendly error message - in this case a long message, text with underscores (see pic below).
Expected Behavior
An informative but user-friendly message should be shown.
Something like this, perhaps:
"The provided Payment Method has failed authentication. Please try again with valid credentials or choose another payment method.
Actual Behaviour
The error message reads:
"The provided PaymentMethod has failed authentication. You can provide payment_method_data or a new PaymentMethod to attempt to fulfill this PaymentIntent again."
Steps to Reproduce
Place an item in the cart
2.- set up/choose Stripe SCA as a payment method
attempt to place an order using a card like 4000 0027 6000 3184, and fail authentication, when asked to.
The error message should appear.
Animated Gif/Screenshot
Severity
bug-s5: we can live with it, only a few users impacted
Your Environment
Version used: observed v2.9.2
Browser name and version: Firefox 75
Operating System and version (desktop or mobile): Ubuntu 18.04
Possible Fix
The text was updated successfully, but these errors were encountered:
Yea we just had a client that is stuck and didn't understand the error message. In other languages than English, it is very difficult to understand as it mixes class/variables names in English and the other language..
Description
Failing authentication in Stripe SCA displays an informative but less readable/user friendly error message - in this case a long message, text with underscores (see pic below).
Expected Behavior
An informative but user-friendly message should be shown.
Something like this, perhaps:
"The provided Payment Method has failed authentication. Please try again with valid credentials or choose another payment method.
Actual Behaviour
The error message reads:
"The provided PaymentMethod has failed authentication. You can provide payment_method_data or a new PaymentMethod to attempt to fulfill this PaymentIntent again."
Steps to Reproduce
2.- set up/choose Stripe SCA as a payment method
Animated Gif/Screenshot
Severity
bug-s5: we can live with it, only a few users impacted
Your Environment
Possible Fix
The text was updated successfully, but these errors were encountered: