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When using the "advanced settings" to display only a subsection of a Youtube video, the video player sends the duration of the entire video to the tracking logs. It also uses currentTime values relative to the full video time.
For instance, the new demo course has a video in module 2 / "advanced video settings" titled "The Reach of the Open edX Platform (2023)". When watching this video the initial play of the video starts at currentTime of ~700 and duration of 2990, where for reporting purposes we would expect. currentTime to be 0 and duration to be 87. At the start of the video, the controls UI show 11:30/12:57.
This causes downstream reporting errors where video watch and completion rates are incorrect, since the system has no way of knowing the actual duration of the video being displayed (or the offsets from the original).
The text was updated successfully, but these errors were encountered:
bmtcril
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Report of or fix for something that isn't working as intended
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Nov 26, 2024
When using the "advanced settings" to display only a subsection of a Youtube video, the video player sends the
duration
of the entire video to the tracking logs. It also usescurrentTime
values relative to the full video time.For instance, the new demo course has a video in module 2 / "advanced video settings" titled "The Reach of the Open edX Platform (2023)". When watching this video the initial play of the video starts at
currentTime
of ~700 andduration
of 2990, where for reporting purposes we would expect.currentTime
to be 0 andduration
to be 87. At the start of the video, the controls UI show11:30/12:57
.This causes downstream reporting errors where video watch and completion rates are incorrect, since the system has no way of knowing the actual duration of the video being displayed (or the offsets from the original).
The text was updated successfully, but these errors were encountered: