AWS XRay exporter receiving http 408 error

[AchuthSankar]

Component(s)

exporter/awsxray

What happened?

Description

OTEL Collector when configured with AWS Xray is receving error message from AWS Xray as follows:
error internal/base_exporter.go:153 Exporting failed. Rejecting data. {"kind": "exporter", "data_type": "traces", "name": "awsxray", "error": "Permanent error: : \n\tstatus code: 408, request id: ", "rejected_items": 512}

Steps to Reproduce

Steps to reproduce:
OTEL configuration:

  receivers:
  otlp:
	protocols:
	  grpc:
		endpoint: 0.0.0.0:4317
	  http:
		endpoint: 0.0.0.0:4318
processors:
  memory_limiter:
	check_interval: 1s
	limit_percentage: 75
	spike_limit_percentage: 15
  batch:
	send_batch_max_size: 50
	send_batch_size: 50
exporters:
  awsxray:
	region: us-east-1
service:
  pipelines:
	traces:
	  receivers: [otlp]
	  processors: [memory_limiter, batch]
	  exporters: [awsxray]

OTEL collector Version: otelcol-contrib version 0.111.0

Otel collector is deployed in a pod with 1gb RAM and 500m cpu. There are 2 replicas.

Expected Result

No Error should come, all traces should be visible in AWS Xray

Actual Result

warn [email protected]/batch_processor.go:279 Sender failed {"kind": "processor", "name": "batch", "pipeline": "traces", "error": "Permanent error: : \n\tstatus code: 408, request id: "}

Collector version

otelcol-contrib version 0.111.0

Environment information

Environment

OTEL Contrib binary 0.111.0 downloaded from github
OS: Rocky Linux (uname -a: 6.1.79-99.167.amzn2023.x86_64)

OpenTelemetry Collector configuration

receivers:
  otlp:
	protocols:
	  grpc:
		endpoint: 0.0.0.0:4317
	  http:
		endpoint: 0.0.0.0:4318
processors:
  memory_limiter:
	check_interval: 1s
	limit_percentage: 75
	spike_limit_percentage: 15
  batch:
	send_batch_max_size: 50
	send_batch_size: 50
exporters:
  awsxray:
	region: us-east-1
service:
  pipelines:
	traces:
	  receivers: [otlp]
	  processors: [memory_limiter, batch]
	  exporters: [awsxray]

Log output

2024-11-12T20:59:56.392Z        error   internal/base_exporter.go:153   Exporting failed. Rejecting data.       {"kind": "exporter", "data_type": "traces", "name": "awsxray", "error": "Permanent error: : \n\tstatus code: 408, request id: ", "rejected_items": 50}
go.opentelemetry.io/collector/exporter/exporterhelper/internal.(*BaseExporter).Send
        go.opentelemetry.io/collector/[email protected]/exporterhelper/internal/base_exporter.go:153
go.opentelemetry.io/collector/exporter/exporterhelper.NewTracesRequestExporter.func1
        go.opentelemetry.io/collector/[email protected]/exporterhelper/traces.go:136
go.opentelemetry.io/collector/consumer.ConsumeTracesFunc.ConsumeTraces
        go.opentelemetry.io/collector/[email protected]/traces.go:26
go.opentelemetry.io/collector/processor/batchprocessor.(*batchTraces).export
        go.opentelemetry.io/collector/processor/[email protected]/batch_processor.go:434
go.opentelemetry.io/collector/processor/batchprocessor.(*shard).sendItems
        go.opentelemetry.io/collector/processor/[email protected]/batch_processor.go:277
go.opentelemetry.io/collector/processor/batchprocessor.(*shard).processItem
        go.opentelemetry.io/collector/processor/[email protected]/batch_processor.go:249
go.opentelemetry.io/collector/processor/batchprocessor.(*shard).startLoop
        go.opentelemetry.io/collector/processor/[email protected]/batch_processor.go:234
2024-11-12T20:59:56.392Z        warn    [email protected]/batch_processor.go:279  Sender failed   {"kind": "processor", "name": "batch", "pipeline": "traces", "error": "Permanent error: : \n\tstatus code: 408, request id: "}

Additional context

No response

[github-actions]

Pinging code owners:

• exporter/awsxray: @wangzlei @srprash

See Adding Labels via Comments if you do not have permissions to add labels yourself.

[AchuthSankar]

This is intermittent it works for some time and then in between its throws the error. No pattern as such,
sample of dates at which this error happened
2024-11-12T20:49:19
2024-11-12T20:59:56
2024-11-12T21:01:42
2024-11-12T21:12:13

[AchuthSankar]

any help is much appreciated

[github-actions]

This issue has been inactive for 60 days. It will be closed in 60 days if there is no activity. To ping code owners by adding a component label, see Adding Labels via Comments, or if you are unsure of which component this issue relates to, please ping @open-telemetry/collector-contrib-triagers. If this issue is still relevant, please ping the code owners or leave a comment explaining why it is still relevant. Otherwise, please close it.

Pinging code owners:

• exporter/awsxray: @wangzlei @srprash

See Adding Labels via Comments if you do not have permissions to add labels yourself.