Can't download images

[nicodebo]

Hello,

I'm trying to download landsat images but I'm getting this message: authentification is probably wrong. Also, the token.json file is empty. I'm using the following command from the readme:

python ./theia_download.py -l 'Toulouse' -c Landsat -a config_landsat.cfg -d 2016-09-01 -f 2016-10-01

I've also tried to download Sentinel2 images but theia_download return the following message:

Result is a text file
{u'ErrorCode': 403, u'ErrorMessage': u'User profile has not been validated. Please contact an administrator'}

The command i'm using is the one from the readme:

python ./theia_download.py -l 'Toulouse' -c SENTINEL2 -a config_theia.cfg -d 2016-09-01 -f 2016-10-01

I have double checked the credentials in config_theia.cfg and config_landsat.cfg and I'm able to connect on theia websites with those credentials.

[olivierhagolle]

Hi,
the script has some issues with special characters in the password, can you change your password using only letters and figures ?
Olivier

[nicodebo]

I've replaced special characters in my password and it's working perfectly now.
Thank you very much and have a nice day

[ayoubkarine]

Hi,
I have the same problem. And in theia interface, I can't use a password without using letters and uppercase letter.
What I should do ?

[olivierhagolle]

Hi Karine,
That's strange, because I have updated the tool a few months ago to add quotes and avoid the issue.
Moreover, the older version, with lowercase and uppercase letters should be fine.
Oliiver