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<!DOCTYPE HTML PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html lang='en' xml:lang='en' xmlns='http://www.w3.org/1999/xhtml'>
<head>
<meta content='text/html; charset=utf-8' http-equiv='content-type' />
<title>KISSmetrics Documentation</title>
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s = d.createElement('script');
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// Don't load KM locally
if (!window.location.host.match(/localhost/)) {
_kms('//i.kissmetrics.com/i.js');
_kms('//doug1izaerwt3.cloudfront.net/' + _kmk + '.1.js');
}
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</script>
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<body class='home'>
<div data-swiftype-index='false' id='top'>
<div id='header'>
<h1>
<a class='href' href='https://www.kissmetrics.com'>KISSmetrics</a>
</h1>
<div class='links'>
<a href='/developers/'>Developer Documentation</a>
<a href='/learn'>Learning Center</a>
<a href='http://status.kissmetrics.com'>KISSmetrics Status</a>
</div><!-- /.links -->
</div><!-- /#header -->
</div><!-- /#top -->
<div id='wrapper'>
<div data-swiftype-index='false' id='crumbs'>
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<button data-toggle="modal" data-target="#feedbackModal" class="orange support button">Need help?</a>
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<script type='text/javascript'>
//<![CDATA[
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Swiftype.key = 'S8c68zdgy5Q4EbbTkhDV';
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<a href="#getting-started-list">Getting Started</a>
</div>
<div id="getting-started-list" class="collapse">
<ul>
<li>
<a href="/getting-started/overview.html">Overview</a>
</li>
<li>
<a href="/getting-started/people-events-properties.html">Your Data Is All People, Events and Properties</a>
</li>
<li>
<a href="/getting-started/ways-to-send-us-data.html">Installing: How to Send Us Data</a>
</li>
<li>
<a href="/getting-started/testing-km/index.html">Testing: How to Verify KISSmetrics Is Working</a>
</li>
<li>
<a href="/getting-started/testing-km/using-dev-tools.html">Testing: Using Your Browser's Developer Tools</a>
</li>
<li>
<a href="/getting-started/understanding-identities.html">Understanding Identities</a>
</li>
<li>
<a href="/getting-started/faq.html">FAQ</a>
</li>
<li>
<a href="/getting-started/security.html">Security</a>
</li>
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<a href="/getting-started/technical-limitations.html">Technical Limitations</a>
</li>
<div class='more-content'>
<li>
<a href='/getting-started/'>(View all 9 articles)</a>
</li>
</div>
</ul>
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<li>
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<a href="#apis-list">APIs</a>
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<ul>
<li>
<a href="/apis/data-out.html">Data Out API</a>
</li>
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<a href="/apis/specifications.html">API Specifications</a>
</li>
<li>
<a href="/apis/common-methods.html">Common Methods</a>
</li>
<li>
<a href="/apis/javascript/index.html">JavaScript Library</a>
</li>
<li>
<a href="/apis/javascript/javascript-specific/index.html">JavaScript Library Specifics</a>
</li>
<li>
<a href="/apis/ruby/index.html">Ruby Library</a>
</li>
<li>
<a href="/apis/php/index.html">PHP Library</a>
</li>
<li>
<a href="/apis/python/index.html">Python Library</a>
</li>
<li>
<a href="/apis/objective-c.html">Objective-C (iOS) Library</a>
</li>
<li>
<a href="/apis/url.html">URL API</a>
</li>
<li>
<a href="/apis/other.html">Other 3rd-Party Libraries</a>
</li>
<li>
<a href="/apis/beacon.html">Beacon API</a>
</li>
<li>
<a href="/apis/data/index.html">Data Export</a>
</li>
<li>
<a href="/apis/cron.html">Sending Data with Cron</a>
</li>
<li>
<a href="/a-b-testing/using-km-js/index.html">JavaScript Library - Running an A/B Test with KM.ab</a>
</li>
<li>
<a href="/apis/javascript/tracking-multiple-domains.html">Can I use the JavaScript Library on multiple domains?</a>
</li>
<li>
<a href="/apis/javascript/google-tag-manager.html">Installing KISSmetrics through Google Tag Manager</a>
</li>
<li>
<a href="/a-b-testing/using-km-js/whole-page">JavaScript Library - Creating Whole Page A/B Tests</a>
</li>
<li>
<a href="/a-b-testing/using-km-js/weighted-variants">JavaScript Library - Using Weighted Variants</a>
</li>
<li>
<a href="/apis/ruby/ruby-on-rails.html">Ruby on Rails</a>
</li>
<li>
<a href="/apis/python/python-gae.html">Using the Python Library with Google App Engine</a>
</li>
<li>
<a href="/apis/javascript/javascript-specific/protected-form-fields.html">Form Fields We Do Not Track</a>
</li>
<li>
<a href="/apis/php/php-specific.html">PHP Example with Cookies</a>
</li>
<li>
<a href="/advanced/local-development">Developing in localhost</a>
</li>
<li>
<a href="/apis/javascript/javascript-settings.html">JavaScript Settings</a>
</li>
<li>
<a href="/apis/javascript/javascript-identities.html">Reusing the Identities Set by the JavaScript Library</a>
</li>
<li>
<a href="/apis/javascript/hosting-js-yourself.html">Hosting the JavaScript Library Yourself</a>
</li>
<li>
<a href="/apis/ruby/heroku.html">Heroku</a>
</li>
<li>
<a href="/apis/data/data-export-setup.html">Data Export Setup</a>
</li>
<div class='more-content'>
<li>
<a href='/apis/'>(View all 29 articles)</a>
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</div>
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<ul>
<li>
<a href="/best-practices/ecommerce-essentials.html">E-Commerce Essentials</a>
</li>
<li>
<a href="/best-practices/saas-essentials.html">SaaS Essentials</a>
</li>
<li>
<a href="/best-practices/saas-revenue-essentials.html">SaaS Revenue Essentials</a>
</li>
<li>
<a href="/best-practices/segmenting-revenue.html">Segmenting Types of Revenue</a>
</li>
<div class='more-content'>
<li>
<a href='/best-practices/'>(View all 4 articles)</a>
</li>
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</ul>
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<a href="#use-cases-list">Use Cases</a>
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<div id="use-cases-list" class="collapse">
<ul>
<li>
<a href="/use-cases/roi-campaigns.html">ROI of Campaigns Use Case</a>
</li>
<li>
<a href="/use-cases/compare-features-power-report.html">Comparing Features with the Power Report</a>
</li>
<li>
<a href="/use-cases/marketing-power-report.html">SaaS Marketing Power Report Use Case</a>
</li>
<li>
<a href="/use-cases/finding-power-users.html">SaaS Power Users Use Case</a>
</li>
<li>
<a href="/use-cases/social-media.html">Infographic - Tracking Social Media, Step-by-Step</a>
</li>
<li>
<a href="/use-cases/roi-social-media.html">ROI of Social Media Use Case</a>
</li>
<li>
<a href="/use-cases/roi-of-seo.html">Infographic - Finding ROI of Organic Search, Step-by-Step</a>
</li>
<li>
<a href="/use-cases/roi-email-marketing.html">Infographic - Finding ROI of Email Marketing</a>
</li>
<li>
<a href="/use-cases/paid-ads.html">Infographic - Tracking Paid Ads, Step-by-Step</a>
</li>
<li>
<a href="/use-cases/main-saas-funnel.html">Main SaaS Funnel Use Case</a>
</li>
<div class='more-content'>
<li>
<a href='/use-cases/'>(View all 10 articles)</a>
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<ul>
<li>
<a href="/tutorial/introduction.html">Introduction to KISSmetrics</a>
</li>
<li>
<a href="/tutorial/webinar-getting-started.html">Webinar - Getting Started</a>
</li>
<li>
<a href="/tutorial/installation/index.html">Installing the JavaScript Library</a>
</li>
<li>
<a href="/tutorial/html-files.html">Installing KM in Individual HTML Files</a>
</li>
<li>
<a href="/tutorial/installation/wordpress-tutorial.html">Installing KM in WordPress</a>
</li>
<li>
<a href="/tutorial/events-intro.html">Introduction to Events</a>
</li>
<li>
<a href="/tutorial/event-library-tutorial/index.html">Event Library</a>
</li>
<li>
<a href="/tutorial/event-library-tutorial/events-and-properties-tutorial.html">Events and Properties</a>
</li>
<li>
<a href="/tutorial/event-library-tutorial/events-url-tutorial.html">Events - Visits the URL</a>
</li>
<li>
<a href="/tutorial/event-library-tutorial/events-clicks-tutorial.html">Clicks On Events</a>
</li>
<li>
<a href="/tutorial/event-library-tutorial/events-form-tutorial.html">Events - Submits a Form</a>
</li>
<li>
<a href="/tutorial/metrics-intro.html">Introduction to Metrics</a>
</li>
<li>
<a href="/tutorial/how-to-build-reports.html">How to Build Reports</a>
</li>
<div class='more-content'>
<li>
<a href='/tutorial/'>(View all 13 articles)</a>
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<a href="/advanced/advanced-properties">Advanced Properties in KISSmetrics</a>
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<a href="/tools/cohort-report/cohort-report-options.html">Cohort Report Options</a>
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<a href="/tools/event-library/index.html">Event Library</a>
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<a href="/tools/event-library/events-clicks.html">Events - Clicks On</a>
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<a href="/tools/event-library/events-form.html">Events - Submits a Form</a>
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<a href="/tools/funnels/index.html">Funnels</a>
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<a href="/tools/funnels-vs-metrics.html">Conversion Calculation in Funnels vs. Metrics</a>
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<a href="/tools/power-report/relative-to.html">Relative To</a>
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<a href="/tools/reports-exportable.html">What Can Be Exported to CSV?</a>
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<a href="/tools/revenue-report.html">Revenue Report</a>
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<a href="/tools/funnels/segment-funnels-two-properties.html">Segment Funnels on Two Properties</a>
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<a href="/tools/event-library/events-url/wildcards.html">Wildcards</a>
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<a href="/tools/cohort-report/index.html">Cohort Report</a>
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<a href="/tools/update-frequency.html">How recent is my data?</a>
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<a href="/integrations/magento-km.html">Magento and KISSmetrics</a>
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<a href="/a-b-testing/integration">Using an A/B Testing Platform</a>
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<a href="/how-tos/create-site.html">Create a New Site</a>
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<a href="/how-tos/dynamic-elements.html">Tracking Dynamically-Loaded Elements</a>
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<a href="/advanced/multiple-people-same-browser">Multiple People on the Same Browser</a>
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<a href="/how-tos/person-or-account.html">Should I Track Per Person or Per Account?</a>
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<a href="/a-b-testing/server-side">Tracking an A/B Test Created with Your Own Server-Side Code</a>
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<a href="/how-tos/social-events.html">Tracking Social Events</a>
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<a href="/how-tos/time-on-site.html">Does KISSmetrics Track Bounce Rate, Average Time on Site, or Exits?</a>
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<a href="/how-tos/tracking-email.html">Tracking Email</a>
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<a href="/how-tos/tracking-offline-events.html">Tracking Offline Events</a>
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<a href="/how-tos/tracking-refunds.html">Tracking Refunds</a>
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<a href="/how-tos/tracking-video.html">Tracking Videos</a>
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<a href="/how-tos/traffic-sources.html">How do I see where my traffic is coming from?</a>
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<a href="/how-tos/using-paypal.html">Using Paypal</a>
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<a href="/advanced/virality">Tracking Virality</a>
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<a href="/how-tos/wufoo-forms.html">Wufoo Forms</a>
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<a href="/how-tos/delete-site.html">Deleting Your Site</a>
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<a href="/how-tos/team-permissions.html">Team Permissions</a>
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<a href="/how-tos/stop-events.html">How To Stop Sending Events</a>
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<a href="/how-tos/events-or-properties.html">Should I set up my data as Events or Properties?</a>
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<a href="/how-tos/facebook-login.html">Measuring Facebook Logins and Signups</a>
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<a href="/how-tos/push-notifications.html">How to Track Push Notifications</a>
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<a href="/troubleshooting/common-cohort-report-questions.html">Common Cohort Report Questions</a>
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<a href="/troubleshooting/what-does-none-mean.html">When I segment by a property, what does 'None' mean?</a>
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<a href="/troubleshooting/troubleshooting-identities.html">Problems with Identifying Users?</a>
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<a href="/troubleshooting/change-password.html">Change Your Password</a>
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<a href="/troubleshooting/km-live.html">Troubleshooting KISSmetrics Live</a>
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<a href="/troubleshooting/troubleshooting-properties.html">My Properties Don't Look Right</a>
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<a href="/troubleshooting/top-vs-bottom.html">Installing KM Code on Top vs. Bottom of the Page</a>
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<a href="/troubleshooting/too-many-event-names.html">Too Many Unique Event Names or Property Names</a>
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<a href="/troubleshooting/time-zones.html">Time Zones</a>
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<a href="/troubleshooting/self-referrer.html">Why is my own site listed as a referrer?</a>
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<a href="/troubleshooting/data-discrepancies/km-ga.html">Unique Visitors in Google Analytics vs. KISSmetrics</a>
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<a href="/troubleshooting/ip-filtering.html">IP Blocking and Filtering</a>
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<a href="/troubleshooting/internet-explorer.html">Using KISSmetrics with Internet Explorer</a>
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<a href="/troubleshooting/detecting-duplicates.html">Detecting Duplicates</a>
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<a href="/troubleshooting/deleting-data.html">Deleting Data From Your Site</a>
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<a href="/troubleshooting/data-discrepancies/index.html">Data Discrepancies</a>
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