Problem with version 2.3.1 and 2.3.3

[RB72]

I have two Sensibo Air modules, they were working fine with plugin 2.2.0.
After updating to version 2.3.1 or version 2.3.3 they are gone in Apple Home.
Homebridge (v1.6.0) does not show any error messages, also after enabling debug logging for the plugin there are no errors or warnings.
I reverted to plugin version 2.2.0 to get the modules working again.

[RB72]

My config:
"apiKey": "XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
"disableFan": true,
"disableDry": true,
"ignoreHomeKitDevices": false,
"enableSyncButton": false,
"syncButtonInAccessory": false,
"enableOccupancySensor": false,
"enableClimateReactSwitch": false,
"enableHistoryStorage": false,
"disableHorizontalSwing": true,
"disableLightSwitch": true,
"externalHumiditySensor": false,
"allowRepeatedCommands": false,
"debug": false,
"_bridge": {
"username": "XX:XX:XX:XX:XX:XX",
"port": 36924
},
"platform": "SensiboAC"

[ddong3000]

Me too. Where is my Sensibo?

[ddong3000]

Me too. Where is my Sensibo?

Solved it myself
If you entered ID and password, do not enter API

[njuart]

Same problem for me, my AC units disappeared after update, but I still see humidity sensors. I'm logged in with creds, without API key.

[slawnz]

Same issue for me. Logged in via API, cred fields empty. Been working great until update. Only have humidity sensors with latest version. Reverted to 2.2.0 and AC units came back. Please fix!

[hardlock75]

same situation... rollback on 2.2.0 working great

[orianlevy]

Same here, AC is gone from HomeKit

[mao832]

Confirmed same issue also for me, reverted to 2.2.0 version and everything again is back as normal.

[jsalva23]

same happened to me, how do I revert back to 2.2.0? also will I loose all my automations that include sensibo accessories?

[jsalva23]

hey guys any updates here?

[RB72]

To revert (if you are using Homebridge) go to the tab Plugins and click on the wrench of the Sensibo plugin, then choose Install Previous Version.

[shivanathd]

I reverted back to 2.2 and can confirm all the automations, scenes and button associates all got nuked and have to start from scratch for those ACs

[JacVid]

I confirm, at home, same issue with version 2.3.x. I switched back to 2.2.0 to retrieve my devices.

[shivanathd]

@JacVid did it remove it from your automations and scenes?

[JacVid]

yes, the devices had completely disappeared from my home.

[shivanathd]

yeah .. i think we ahve to live with it

[gorlar954]

Instämmer med ovanstående, funkar bara med 2.2

[shivanathd]

@nitaybz

[rmeredit]

My setup also has stopped working with versions 2.3.1 and 2.3.3. Humidity and temperature sensors reporting fine, but climate react switch ineffective. Tried alternatively using username and password or the API key and neither had any effect.

Reverting to 2.2.0 restored functionality.

Here's my config, running on Homebridge 1.6.0:

{
"apiKey": "[removed]",
"disableFan": false,
"disableDry": false,
"ignoreHomeKitDevices": false,
"enableSyncButton": false,
"syncButtonInAccessory": false,
"enableOccupancySensor": false,
"enableClimateReactSwitch": true,
"enableHistoryStorage": false,
"disableHorizontalSwing": false,
"disableLightSwitch": true,
"externalHumiditySensor": true,
"allowRepeatedCommands": false,
"debug": false,
"platform": "SensiboAC"
}

[minuscorp]

Not working here also, using 2.2.0 to make it work

[benwebbbenwebb]

Hi all / @RB72

Very sorry to hear about the issue!

Would it be possible to please turn on debug mode ("debug": true in the config) and provide an anonymised version of the Sensibo API response?

Right now I'm specifically interested in what's stated for "productModel", but the full response will be most useful moving forward.

Would also be great to get a copy of any Sensibo plugin specific error or warning messages when Homebridge restarts.

[RB72]

“productModel”:”skyplus”
There are no errors…

[benwebbbenwebb]

Thanks @RB72

I've just created a beta version of v2.3.4 and released it on NPM which includes a hotfix

In Homebridge you'll need to select it from the 'Alternate Versions' menu.

[RB72]

Yeah, that seems to fix it.
I upgraded to 2.3.4 beta and my units are still there 👍
Thank you very much and merry Christmas!

[njuart]

Just installed beta, and devices disappeared again...

“productModel”:”skyv2”

[benwebbbenwebb]

Thanks for the update @RB72

Sorry for the continued trouble @njuart

I've update the logic to be more generic for both Sky and Air devices, hopefully this resolves it!

Please try 2.3.4-beta2

[RB72]

For me 2.3.4 beta2 is still working fine.

[njuart]

Thx, a lot 🤝 Works fine now

[benwebbbenwebb]

v2.3.4-release version now available and should resolve the issue of (some) Sky devices not showing correctly

Thanks to @RB72 and @njuart for the testing help

[rmeredit]

2.3.4 confirmed working for Sensibo Air as well. Thanks for the fix!

[slawnz]

@benwebbbenwebb I've upgraded to 2.3.4 and two of my three skyv2 are working, one shows up in HomeKit as "This accessory is not currently supported by the Home app" -- was fine on 2.2

[benwebbbenwebb]

@benwebbbenwebb I've upgraded to 2.3.4 and two of my three skyv2 are working, one shows up in HomeKit as "This accessory is not currently supported by the Home app" -- was fine on 2.2

That sounds a bit odd @slawnz

Any chance you can share your Sensibo API response and other debug log info? It will be in the Homebridge logs when you turn on Debug mode within the homebridge-sensibo-ac plugin config.

[slawnz]

@benwebbbenwebb Deleting the bridge from my home and re-adding it fixed the problem

[mao832]

2.3.4 fixed the issue also for me, thanks for the support and Merry Christmas to all!

[benwebbbenwebb]

Closing as, based on feedback, resolved with v2.3.4