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[Bug]: Files - video playback downloads file on every playback (Firefox) #2585

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gerbrent opened this issue Oct 9, 2024 · 4 comments
Open
4 of 8 tasks
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0. Needs triage Pending approval or rejection. This issue is pending approval. bug Something isn't working performances Performances issues and optimisations

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@gerbrent
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gerbrent commented Oct 9, 2024

⚠️ This issue respects the following points: ⚠️

Bug description

With Firefox: When playing a video file in Files, it appears the file is downloaded/buffered again on every playback, i.e. the video plays, finishes, then playhead goes back to 0:00. Hit play again, and the files is downloaded anew.

Steps to reproduce

  1. Files > open video file
  2. play the video to the end
  3. hit play again.
  4. wait for file to buffer again.

Expected behavior

Expecting the file to be stored locally for instant playback instead of downloading on every "play"

Image

See repeated 9.71MB download:
(Note, ignore the two other large video downloads, those related to #2586 )

Image

Nextcloud Server version

30

Operating system

None

PHP engine version

None

Web server

None

Database engine version

None

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

No response

List of activated Apps

No response

Nextcloud Signing status

No response

Nextcloud Logs

No response

Additional info

Nextcloud 30.0.1 RC1
Firefox 130.0.1

@gerbrent gerbrent added 0. Needs triage Pending approval or rejection. This issue is pending approval. bug Something isn't working labels Oct 9, 2024
@joshtrichards joshtrichards transferred this issue from nextcloud/server Oct 10, 2024
@joshtrichards joshtrichards added the performances Performances issues and optimisations label Oct 10, 2024
@skjnldsv
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Expecting the file to be stored locally for instant playback instead of downloading on every "play"

Are you sure you don't have caching disabled somehow? Seeing the Dev tools opened for example :)

@gerbrent
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Great question!
The "Disable Cache" option in the dev tools is disabled. Caching in the browser seems... normal and not specifically disabled.

@gerbrent
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gerbrent commented Oct 10, 2024

Tested in a Chrome-based browser (Chromium) and behaves as expected 👍🏻

@gerbrent gerbrent changed the title [Bug]: Files - video playback downloads file on every playback [Bug]: Files - video playback downloads file on every playback (Firefox) Oct 10, 2024
@gerbrent
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Tested on a different OS, on a fresh Firefox profile and the behaviour persists, so clear to say this is a Firefox-related issue.

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