Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Internal Server error after 12.0.1 upgrade #6012

Closed
ladrua opened this issue Aug 7, 2017 · 7 comments
Closed

Internal Server error after 12.0.1 upgrade #6012

ladrua opened this issue Aug 7, 2017 · 7 comments

Comments

@ladrua
Copy link

ladrua commented Aug 7, 2017

Steps to reproduce

  1. Pull latest 12.0.1.5
  2. Run occ upgrade

Expected behaviour

Upgrade successfull.

Actual behaviour

Upgrade prosess successfull, but get Internal server error on web gui.
Sync clients work, so webdav is working.
Not getting any errors in apache error log, or in nextcloud.log

Server configuration

Operating system:
Ubuntu 14.04.5 - docker image
Web server:
Apache 2.4
Database:
MySQL 5.7.19
PHP version:
PHP 7.0
Nextcloud version: (see Nextcloud admin page)
12.0.1.5
Updated from an older Nextcloud/ownCloud or fresh install:
12.0.0.39
Where did you install Nextcloud from:
Grab stable source from nextcloud.com
Signing status:

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:

App list Enabled: - activity: 2.5.2 - calendar: 1.5.3 - comments: 1.2.0 - contacts: 1.5.3 - dav: 1.3.0 - external: 2.0.3 - federatedfilesharing: 1.2.0 - federation: 1.2.0 - files: 1.7.2 - files_accesscontrol: 1.2.4 - files_automatedtagging: 1.2.2 - files_external: 1.3.0 - files_pdfviewer: 1.1.1 - files_retention: 1.1.2 - files_sharing: 1.4.0 - files_texteditor: 2.4.1 - files_trashbin: 1.2.0 - files_versions: 1.5.0 - files_videoplayer: 1.1.0 - firstrunwizard: 2.1 - gallery: 17.0.0 - logreader: 2.0.0 - lookup_server_connector: 1.0.0 - mail: 0.6.4 - nextcloud_announcements: 1.1 - notifications: 2.0.0 - oauth2: 1.0.5 - password_policy: 1.2.2 - provisioning_api: 1.2.0 - serverinfo: 1.2.0 - sharebymail: 1.2.0 - survey_client: 1.0.0 - systemtags: 1.2.0 - theming: 1.3.0 - twofactor_backupcodes: 1.1.1 - updatenotification: 1.2.0 - user_ldap: 1.2.1 - workflowengine: 1.2.0 Disabled: - admin_audit - encryption - templateeditor - user_external - user_saml ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder ```
@ladrua
Copy link
Author

ladrua commented Aug 7, 2017

404 page works.. I guess I am logged in, get redirected to index.php/apps/files when entering top level domain.

@ThomasSteinbach
Copy link

ThomasSteinbach commented Aug 8, 2017

My ./occ upgrade stops (runs infinitely?) after

...
Checked for update of app "twofactor_backupcodes" in appstore 
Checking for update of app updatenotification in appstore
Checked for update of app "updatenotification" in appstore 
Checking for update of app workflowengine in appstore
Checked for update of app "workflowengine" in appstore

Web GUI shows 'Internal Server Error'

@ThaDaVos
Copy link

ThaDaVos commented Aug 8, 2017

@ThomasSteinbach Same here, when trying in webinterface it even complains about not being able to upgrade certain apps...
Currently hoping it continues :)

@ThomasSteinbach
Copy link

My Nextcloud MySQL Database instance is running on 100% CPU load since I started the ./occ upgrade. Maybe I wait for a couple of hours. Or does anybody know how to investigate what the MySQL database is doing?

@ladrua
Copy link
Author

ladrua commented Aug 8, 2017

In my case it was multiple coincidental errors. Wrong data path in config(dont know how that happened), and permissions error on the actual config.php file. Having other issues with the 12.0.1, but doesn't fit this thread.

@ThomasSteinbach
Copy link

It seems that my upgrade behavior differ from @ladrua s issue. My upgrade is still running but takes too long for the Web GUI. I opened Issue #6027 for that.

@ladrua
Copy link
Author

ladrua commented Aug 8, 2017

Closing this.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants